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Franchise outsourcing agencies. How to open an IT outsourcing company from scratch. Threats of the external environment

Franchise outsourcing agencies.  How to open an IT outsourcing company from scratch.  Threats of the external environment

Are you planning to start your own business, take the first steps towards opening your own business? Perhaps you should think about how to open outsourcing company. Today on Russian market services outsourcing with full confidence can be attributed to one of the best options for a promising start.

Usually, technical side the question is not a problem. However, in organizational terms, novice entrepreneurs often feel not entirely confident. Let's try to figure out what is included in the concept of "outsourcing", what is an outsourcing company, what is its activity, how to draw up a business plan and organize work, what advantages can it offer to its customers.

What is outsourcing? Just about complex

Growth in business specialization characteristic modern economy. Accounting goes to international standards financial reporting (IFRS), information technologies are developing and becoming more complex, the requirements for information security and personnel management are increasing. Under these conditions, the combination of all areas within one enterprise (especially when it comes to the segment of small and medium-sized businesses) leads to a decrease in efficiency and profitability.

What optimization tool does a progressive business use? Outsourcing provides a comprehensive answer to this question. All non-core activities are transferred to the execution of a third-party organization specializing in the provision of services in this area.

Main segments of the outsourcing market

If you are interested in how to open an outsourcing company, approach the task responsibly. First of all, decide on the profile of future activities. Among the most common, and therefore, the most popular areas, the following services can be distinguished:

- bookkeeping (accounting and tax accounting);

legal support;

– logistics;

– marketing;

– IT service (repair and maintenance computer technology, providing information security, development and promotion of the company's website or high-precision systems, programming, updating and setting up software);

personnel management(personnel Management);

- cleaning.

What is the economic feasibility of interacting with an outsourcer

By concluding a bilateral agreement, your client gets the opportunity to significantly reduce the costs required to conduct a selected type of activity. There is no longer a need to equip workplaces and organize advanced training for employees. At the same time, paying for the services of an outsourcer company will cost much less than maintaining full-time staff. Savings reach levels of 50% or more.

Benefits of outsourcing

Why else are the services of an outsourcing company beneficial for clients, what do they benefit from cooperation with third-party specialists? Let's name two key arguments in favor of outsourcing that you can give to a potential customer.

No risk and confidentiality. Outsourcing always implies the presence of warranty obligations and non-disclosure to third parties of the information received from the client.

High level of service, professionalism, maximum efficiency. Entrepreneurs who know well from their own experience what an outsourcing company is, have repeatedly seen how important their professional and business reputation is for representatives of this business.

Regardless of the size and type of property of the customer enterprise, it promptly receives the same quality services. The performers are exceptionally competent specialists who can find a way out of the most intricate and difficult situations.

Organization of work of an outsourcing company

With the concept of "outsourcing" and activities in this area of ​​business, we figured it out. Now let's start considering the question of how to open an outsourcing company, focusing on the nuances that are important for the start-up stage.

The first thing you will need to do is to register a company in accordance with the current legislative acts. Next you rent suitable premises(preferably in the business part of the city or business center). It is important that your office looks respectable. Therefore, if necessary, update the furniture and carry out a small cosmetic repair, having previously coordinated your actions with the landlord.

The next step is hiring staff. Treat this very responsibly, select only experienced and qualified workers. Pay attention to how their specialization corresponds to the direction of your company. In parallel with the selection of employees, create a website for your company and start an advertising campaign.

What is a business plan for?

A number of start-up entrepreneurs believe that they are wasting their time when writing a business plan for an outsourcing company. Why is this opinion wrong?

– You have decided on why and what kind of business you are starting, what you want to offer the consumer. However, at the initial stage, this is just an idea. Work on the plan of formation and further actions future company will help you systematize your thoughts, clothe your plans in specific form without missing a single important point. You will be able to pre-calculate the effectiveness of your business, based on the estimated costs and income, to foresee the likely risks.

– A well-designed, well-thought-out business plan is an effective tool for attracting investors. Your project can become an object of serious investments if you clearly demonstrate the high probability of significant profits.

What should this document contain? Let's take IT outsourcing as an example. Business plan for a company specializing in the provision of services in the field of information technologies, provides for accounting for the costs of registering it, renting premises, purchasing computer equipment and licensed software, marketing and advertising activities, planned income indicators for a specific period of time.

For many people, the main barrier to starting their own business is a significant investment. However, there are ideas that do not require a lot of money to implement. As a rule, this applies to those areas of business where you act as an intermediary. So, for example, you can organize a company providing services of loaders and handymen. Successful example organization of business in this niche is the experience of the company "Personal Solution". At the moment, the company is developing through a partner network with the help of franchising. The essence of the organization and conduct of the personnel leasing business is considered on the example of opening a company under the "Personal Solution" franchise.

This type of business has its own specifics, which consists in the complexity of interaction with workers. However, Personal Solutions has developed a number of tools and step by step instructions, which help a novice entrepreneur overcome the difficulties associated with organizing work at facilities, concluding contracts, setting rates wages, as well as attracting both customers and workers. The success of the project implementation is determined by the presence of a unique internal IT system for working with clients and personnel.

There is no capital investment required to open a workforce outsourcing company. There are no such cost items as the purchase of goods for storage or equipment for outlet. In addition, there is no working capital, that is, no Money frozen in goods. Another advantage is a low break-even point. Operating profit begins to arrive in the first month of the organization's operation.

Initial investment - 338,000 rubles.

The payback period of investments is 5 months.

2. Description of the business, product or service

The company's service consists in providing individuals and organizations with loaders and handymen for rent for a certain period.

Customers need temporary workers without special qualifications. For example, an enterprise urgently needs workers to unload a truck with goods. The problems with attracting such employees on their own is that they often do not do the work. good quality and in the right time. Thus, a customer who independently hires workers on an ad takes the risk that the latter will come to work in a state of intoxication or will not complete the order in full. This will result in delays in manufacturing process and ultimately losing money.

In order to mitigate this risk, the organization turns to the company "Personal Solution".

The workforce outsourcing company actually performs the role of the personnel department for the customer. Turning to this organization, the customer receives a guarantee that the work will be completed on time and in accordance with the stated requirements. All that is required from the customer is to conclude a contract, accept the work and make payment.

The fixed capital of such a company consists of intangible assets - the presence of a base of workers' contacts. It is on the quantity and quality of established contacts that the success of the implementation of orders depends.

The added value in this case is formed from such services as the organization of work at the facility, the creation of a team, the appointment of a foreman, the prompt replacement of employees at the facility, monitoring the achievement of results, and conflict management.

The mark-up for the services of workers is 30-40%.

However, for the customer, using a workforce outsourcing organization is the most economical solution compared to keeping a staff of workers who are only needed from time to time.

3. Description of the market

The company "Personal Solution" works in the format of outsourcing in the labor market. It provides handymen for both organizations and individuals.

For individuals loaders and laborers are needed, as a rule, during the move and change of residence. Typically, the following tasks are required:

  1. Painting works;
  2. Cargo handling;
  3. Excavation;
  4. Snow removal in winter;
  5. Other jobs that do not require special skills.

Organizations, which are potential clients of the company, are characterized by the presence of the following objects:

  1. construction sites;
  2. The shops;
  3. Warehouses;
  4. production;
  5. Factories;
  6. Factories;
  7. supermarkets;
  8. hypermarkets;
  9. Ports.

Orders from enterprises bring 80% of the profit. Therefore, the personnel rental company focuses specifically on working with large organizations that order a large amount of work at a time.

For target customers The main advantages of cooperation with the company "Personal Solution" is to save money on the maintenance of the staff of workers. In addition, many plants and factories operate on flexible schedule supplies. This format implies that the volume of cargo and delivery time become known at the last moment, and the plant needs to short time assemble a team of the right amount workers. The only solution for the enterprise is to contact a company that specializes in the outsourcing of workforce. In this case, the client saves time and financial resources. He only pays for results.

The direct competitors of the company "Personal Solution" are those organizations that are engaged in the provision of rental production staff. Even in large cities, there are few such companies. And in many small towns there is simply no direct competition. At the same time, the market capacity is huge. Any Building company, supermarket chain, manufacturing enterprise create demand for this species services.

Strengths of the project

Vulnerabilities of the project

1. Recognition of the company due to the scale of activities;

2. Impeccable reputation of the company;

3. A detailed marketing plan with the calculation of the profitability of individual instruments;

4. At the initial stage of the business, there is no need to rent an office space and expand the staff;

5. No working capital, all work is based on the use of human resources;

6. Website with high conversion;

7. A well-established system for organizing all stages of work at the facilities;

8. Developed forms of contracts, taking into account the occurrence of unforeseen circumstances;

9. The system of accounting and issuance of wages.

1. The possibility of dishonorable behavior on the part of workers.

Opportunities and prospects

Threats external environment

1. Strong reputation ensures stable growth clients;

2. Opportunities for the development of the scale of the company within six months, attracting employees, renting an office;

3. The prospect of entering large customers and concluding contracts for the performance of a large amount of work.

1. Emergence of direct competitors with state support.

Main competitive advantage company "Personal Solution" is the outstanding quality of the services provided. This requires a competent formation of a base of workers involved in orders. The larger the base, the better. According to statistics, approximately 20% of the population work in the low-cost segment. This segment includes low-paid jobs that do not require special qualifications. That is, if the population of city N is 1,000,000 people, then there is the potential to create a base of 200,000 people.

The company "Personal Solution" has unique tools for the formation and maintenance of the base. Components of the current IT system:

  1. Personal file for each worker;
  2. Accounting for the location of the facility, as well as the address of residence of each worker;
  3. Rating of workers depending on the quantity and quality of completed orders;
  4. Calculation and accounting of the issuance of wages.

4. Sales and Marketing

5. Production plan

The form of organization of the company - IP. The preferred taxation system is the simplified tax system (6% of the organization's income).

The business of providing workers is built on three main components:

  1. Ability to attract clients
  2. Ability to attract employees;
  3. Ability to implement a project.

The first two points include the use of marketing tools and the subsequent monitoring of their effectiveness.

At the stage of implementation of the object, the ability to establish communication with both workers and customers plays a key role. Consider all the stages of work on the order:

  1. Customer's contact with the company. Formation of technical specifications;
  2. Information about terms of reference is transferred to the database, after which a list of employees living in the immediate vicinity of the facility is formed. The list of workers is displayed in accordance with the rating;
  3. Workers are selected to order. You must select a larger quantity than required to complete the order. That is, if the order is for 10 workers, it should be negotiated with 15, since not everyone goes to work. Then a brigadier is appointed.
  4. The team goes to the site. The foreman monitors how each worker is doing. If necessary, makes an operational replacement of an employee. It is the foreman who controls the completion of the work to the result.
  5. The work is accepted by the foreman on the part of the customer.
  6. Payment for work. Accounting with workers.

Stages, in turn, consist of several business processes, each of which has its own pitfalls. The company "Personal Solution" has developed instructions and schemes for optimizing the entire set of ongoing work. Well-established management systems are the advantages of a company with extensive experience.

6. Organizational structure

7. Financial plan

A significant part of the investment is the purchase of a franchise. The rest of the expenses are related to maintaining current costs and buying a computer. The total investment amount is 338,000 rubles.

Investment costs

An initial fee

From 258 000 rubles

Investments

from 258 000 R

up to 675 000 R

2% of revenue

Payback period

4-6 months

Description of the franchise

About the franchisor

Open your business on labor services and earn from 200,000 rubles per month!

Who are we? And why the company "Personal Solution" can be trusted?

  • "Personal Solution" - the largest franchise network in the CIS for the provision of movers and laborers, headquartered in St. Petersburg.
  • Already 11 years in business on the services of loaders and laborers, 2 economic crises have passed - mistakes have already been made, bumps are full, we transfer all the concentrated business experience.
  • Franchise - 6 years, in 2012, became the founders of the "franchise for loaders" market, already 253 partners in 8 countries have chosen us.
  • Head company earns with its partners, not on them. Receives % from the revenue of the entire franchise network, therefore it is directly interested in your business being profitable. Revenue already in the first 28 days. Payback 4-6 months.
  • The founder of the company, Denis Reshanov, a serial entrepreneur, created Personal Solution while still a student, with a starting capital of 4,000 rubles. In 2012, he was awarded a publication in Forbes magazine and recognized as the best young entrepreneur in Russia according to Ernst & Young (the big four global auditors).
  • In 2014, they became the Best Innovative Company according to Deloitte.
  • In 2017, they entered the TOP-100 franchises.
  • The company has more than 100 business awards and publications in the business press.
  • For 11 years, a huge amount of effort, time and money has been “driven” into the company. We have strong current results and equally great prospects. We ourselves have something to lose.

IMPORTANT!

We are not in the streaming franchise business. Our franchise does not suit everyone, but we do not need everyone.

We choose strong partners in our international network for long-term collaboration.

Need detailed information ? Do you want to know how to become a partner of a network with a revenue of 1 billion rubles a year?

Leave a request, and we will send all the necessary information and answer all questions

Franchise business concept

What are you going to do? And how will you earn on the services of the labor force?

You will provide workers for warehouses, factories, plants, production with piecework and hourly wages.

Who will work for you?

  • Workers looking for Additional income
  • temporarily unemployed people
  • students
  • Cadets
  • Drivers with private car

Who will become your clients?

1,018,563,275 R of revenue was generated in 2017 by the network’s client base, which we have been accumulating for 11 years

Private customers

  • Carry out earthworks at the cottage
  • Arrange your move
  • Take the trash out of the apartment
  • Lift and move furniture

Corporate clients, B2B

  • Enterprises in need of labor
  • Warehouses
  • construction sites
  • production
  • Factories
  • Factories
  • Supermarkets
  • The shops
  • hypermarkets
  • Ports

State order, tenders

  • Painting
  • landscaping
  • Winter cleaning and snow removal
  • Cargo handling
  • Excavation
  • Rigging work

Over 11 years of work, more than 1000 enterprises have become our clients, among them: Eldorado, McDonald's, Russian Football Premier League, IKEA and many others

Do you want to know if the business will go on the services of the labor force in your city? Write to a representative and we will send market research guide in your city and we will answer all questions.

What will you earn?

  • Services of loaders. Unloading-loading trucks, office and apartment moving, warehouse work.
  • Handyman services. Land works, civil works, agricultural works.
  • Provision of cashiers and merchandisers.
  • Services of workers on the conveyor and production.

Need detailed business model and list of related areas for your city? Write to a representative and we will send all requied information and we will answer all questions.

How will you earn 200,000 rubles a month?

The scheme of earning "on the fingers"

You will earn on man-hours:

  • The client pays 250 rubles / hour (average cost of a man-hour)
  • 120 rubles - the average salary of an employee
  • 80 rubles - taxes and overheads
  • 50 rubles your profit from an hour of work of an employee

How many man-hours do you need to earn 200,000 rubles per month?

  • 200,000 (rubles per month) / 50 (rubles per hour) = 4,000 man-hours
  • With a standard five-day week, there are 22 working days per month
  • 4,000 (hours per month) / 22 (number of working days) = 181 hours per day
  • Average length work shift- 8 ocloc'k
  • 181/8 (average shift duration) = 22 workers!
  • Total: 22 employed workers = 200,000 rubles PROFIT per month!

Wanna get financial plan for earnings 2,789,000 rubles per year with the calculation of the payback of the project

Write to our representative, and we will send all the necessary information and answer all questions.

What will you get by becoming a partner of the "Personal Solution" company?

Why partners pay us % of revenue, and why they have been working with us for years

1. LIVE LEARNING PACKAGE

11 years of experience in the trucking business. What works right now. Real practice without water, insurance against 99% of mistakes and bumps. The package is constantly updated. You do not have to waste time and money due to lack of experience

Step-by-step instructions for starting and developing a business on the services of loaders-handymen

Roadmap for starting and developing a business - 11 video lessons from the founder

Lessons and courses on mass recruitment

Legal and other documents

2. QUEUE OF CLIENTS DUE TO SINGLE INTERNET MARKETING

You will have instructions on how to:

Find free promotion channels

Develop an inexpensive and effective PR strategy

Use the benefits of working within the federal network

3. SALES SYSTEM

With her, whoever came to you will become the one who bought from you

You will learn:

Make cold calls and make appointments with clients

Turn 10 calls into 8 deals

Get 30% more money from each transaction

Build your own effective sales team when orders become too large to handle alone

You will also receive sales marketing kits for personal sales, which are guaranteed to increase sales efficiency. Proven by the experience of our partners

Sales training materials were created by an employee who personally sold the services of laborers for more than 25 million rubles.

4. COMPANY BRAND "PERSONAL SOLUTION"*

Working under our brand, you are a company representative with federal PR, recommendations from well-known companies, and a positive image. You are in the Major League, and your competitors are in the second

In case of receiving a federal order, it is distributed among official partners

- "Personal solution" - registered mark. Under you it will be impossible to fake

A package of all branded marketing materials necessary for work

*Send an application to our representative to find out information about the possibility of working "under the brand" in your city

5. POWERFUL SELLING SITE + SITE WITH MULTI-LANDING

By becoming an official partner of the company, you will receive representation on the site, in which more than 1 million rubles have been invested

You will also get representation on the site where the “multi-landing” system is installed, which changes the content of the site, depending on the request. The client is looking for loaders, the start page of the site will be dedicated to loaders. The client is looking for a cashier, he will go to the site and immediately see information about the cashiers. Such a system allows you to reduce the number of bounces to a minimum and increase the landing page conversion by 2-3 times.

6. HRM-SYSTEM SHARPENED FOR WORKFORCE SERVICES

With it, you will beat your competitors. On average, it increases business profitability by 5-7% with a turnover of 1 million per month

An HRM system will allow you to:

Collecting workers is many times faster than using a primitive base in Excel. There is no need to call dozens of people, hear from them “But I can’t today”, “And Vasya is on a drinking binge” and so on. Robot bell ringer + SMS informing will do everything for you.

Keep a rating of workers, which reflects the responsibility, diligence and reliability of each of them. Vasya, who has gone into a binge, will greatly regret it. You will only have sober and responsible employees. Do you know what they say about us? “This is a company that takes sober movers from somewhere, we don’t know how, but they do it!” The same will be said about you in your city.

To increase the loyalty of its workers due to the fact that the system provides an opportunity for workers to work in their own profile and close to home. Why are we leaders in our market? With sober and responsible people we have built a good relationship. They don't let us down, we don't let them down. Therefore, our services highest quality. Your services will be at the same level.

To provide services not only qualitatively, but also extremely quickly. While your competitors are persuading drunken Vasya to go to work, you have already assembled a team of workers and sent them to the facility.

The result is less managerial resources, higher efficiency, lower costs, faster response to orders.

Do you want to get a demo access of the HRM system?? Write to a representative, And we send access and answer all questions.

7. QUALITY CONTROL SYSTEM

We monitor the quality of the network. We'll find your mistakes and help you fix them

Test purchases

Mystery shoppers

Process audit

8. MEMBERSHIP IN THE COMMUNITY OF EXCLUSIVE PARTNERS OF "PERSONAL SOLUTION"

You will become part of our entrepreneurial community, like-minded people with common values

Teleconferences with the parent company

Private chat of partners in Telegram

Live exchange of experience at forums and congresses of partners

Would you like to discuss the content of the franchise in detail? Write to our representative and we will provide Additional information franchise and answer all your questions

Franchise Benefits

Why have more than 250 partners in 8 countries chosen our franchise?

1. VERY EASY TO START

Without hiring a bunch of people, purchasing, equipment and “digging in” millions for years. The first time is possible without an office.

2. ETERNAL DEMAND

and understandable business. The labor force will always be needed, without hype and fashion trends.

3. UNFLOORABLE BUSINESS MODEL

Not tied to exchange rates. Does not depend on foreign policy and sanctions. Business is crisis resistant. You will sleep peacefully while the ruble falls and bitcoin storms

Questions, details needed? Write to our representative and we will send you all the necessary information and answer all your questions.

Training and support

How will we bring you to the result of 1 million rubles in revenue per month?

STEP-BY-STEP INSTRUCTION

  • All knowledge about mass selection, negotiations, accounting, legal component and business intricacies are packed into 11 steps
  • The steps are designed to gradually educate the franchisee about the business of hiring workers. Each step is a separate topic with infographics, diagrams and a checklist. In the beginning - the basics, and then - the subtleties and details

PARTNER SUPPORT DEPARTMENT

  • 6 industry experts will help you in any business matters
  • You will have a personal manager who is in touch daily and ready to help
  • You can be calm - you will not be left to the mercy of fate

PROGRAM "SHUTTLE"

  • This is team tracking (leading to the goal with a mentor) for all partners
  • Team of 6-8 people. You will work under the supervision of experienced mentors, learn how to build your business from scratch, complete tasks, get feedback and get on the rails of stable work
  • The shuttle is the way to 1 million rubles in revenue per month. We bring partners to this result in 3-5 months
  • Special chat of franchisee partners and network experts. More than 1000 messages on "hot" topics with personal life hacks accumulate there per day
  • You will receive advice and answers online from experienced colleagues, experts, you will be aware of all industry and network news

TWO-DAY INTENSIVE IN SAINT PETERSBURG

  • Every month intensive courses for new franchisees are held at the head office
  • For two days, the best specialists teach market research, customer and employee search, marketing and sales
  • The intensive takes place in person, for those who cannot come - online broadcast

In addition, you will become a full participant in industry master classes, trainings, annual forums and congresses of partners.

Interested in the training system, need details on the Shuttle program?Write to our representative and we will send you all the necessary information and answer all your questions.


Requirements

To start your labor service business, all you need is a phone and a desire to make money.

The first time is possible without an office.

With the increase in the number of orders and workers per day at the sites, a small office will be required for mass interviews and negotiations with clients.

Conditions for buying a franchise:

Franchise of the outsourcing company "Personal Solution"

News

    Inner Kitchen Business Shuttle Personal Solutions. 12 October 2018 What are Business Shuttles and how do they help to achieve revenue of 1,000,000 rubles in 4-6 months? Learn more in 5 minutes.
  • The quality of our work works for us 18 October 2017 The "Personal Solution" franchisee successfully completed another order and immediately received a lucrative contract from a new customer
  • Quality work attracts new customers 18 September 2017 The "Personal Solution" franchisee successfully completed the order of "Leroy Merlin" and received a task from a new customer
  • What's interesting at the "Personal Solution" webinar? 10 July 2017 On June 30, the Personal Solution company held a marketing webinar for its partners
  • How to attract clients? Webinar "Personal solution" 22 June 2017 The franchisor will hold a marketing webinar for its current and potential franchisees
  • Partners of "Personal solution" expand the field for activity 13 June 2017 The franchisee of the company "Personal Solution" has much more opportunities for earning than it seems at first glance
  • "Personal solution" in Tatarstan. Meeting with the franchisee 26 April 2017 The manager of the customer service department came to visit partners from Tatarstan
  • The company "Personal Solution" summed up the results of the financial year 04 April 2017 This year was the ninth for the company. Its results were summed up and new development plans were outlined
  • The last action "Day with Denis Reshanov" for new partners has passed 23 November 2016 "Personal Solution" held the "One day with Denis Reshanov" campaign for new partners for the last time
  • How do Personal Solution partners support each other? 14 November 2016 The head of "Personal Solution" in Stary Oskol successfully held Maintenance circus and gave the contacts to the franchisee in Lipetsk after the circus left
  • How much did Personal Solution partners earn in Q3 2016? 07 November 2016 "Personal Solution" with its partners summed up the interim results for this financial year
  • Until the end of October, "Personal Solution" gives a business with an income of 1 million rubles per season! 13 October 2016 Buy the "Personal Solution" franchise before October 28 and get a snow removal business with an income of more than 1,000,000 rubles per season for FREE!
  • "Personal Solution" introduces a new franchisee training system 06 October 2016 Training in the business of providing services of loaders and handymen has become even easier and more exciting
  • How to find sober loaders and earn more than 150,000 rubles a month from them? 11 August 2016 Franchisees of "Personal Solution" know the answer to these questions
  • Promotion! Discount on the franchise "Personal solution" 20%! 16 May 2016 Special promotion for new partners: get a 20% discount on the "Investor" package, or 3 gifts out of 5 of your choice!
  • There is still a chance to receive 3 gifts when buying a franchise! 18 April 2016 At the request of those who did not make it to the end of the action last time, "Personal Solution" launches the action again!
  • What does partnership with "Personal Solution" provide? 04 April 2016 The franchisee of the "Personal Solution" company from Orel not only completed the order with high quality, but also in an impossibly short time
  • How much can you earn renting movers with "Personal Solution"? 22 March 2016 A partner of the company "Personal Solution" talks about how much you can earn from their franchise
  • How to get 3 gifts at once when buying a franchise? 15 March 2016 "Personal Solution" is holding a promotion until March 31! Hurry up and get 3 gifts!
  • "Personal Solution" gives its partners a new system for receiving orders 01 March 2016 The company "Personal Solution" provides its partners with a second site with a multi-landing system for free
  • "Personal Solution" innovates together with its partners 24 February 2016 On February 18, a teleconference was held with the participation of the company's regional partners
  • "Personal decision" on NTV. 19 February 2016 For its professionalism and quality of services, the company "Personal Solution" got the opportunity to advertise on NTV and REN-TV at a discount
  • How to get a business with a monthly turnover of 2,000,000 rubles for free? 17 February 2016 "Personal solution" reaches millions of turnovers in the snow removal business and gives its partners the same opportunity!
  • "Personal solution" conquered Tula 30 December 2015 Alexey Mityaev, the official partner of the Personal Solution company in the city of Tula, became the hero of the TV show "Economic Environment"
  • Birthday gifts Personal solution! 18 November 2015 Company "Personal solution" is 8 years old! In honor of the holiday, we are giving away gifts!
  • A story on television about the company "Personal Solution" 09 October 2015 A story about one of the franchising partners of the Personal Solution company appeared on regional television.
  • Handicap for start-up entrepreneurs 05 June 2015 The company "Personal Solution" provides its franchisees with additional support, exempting them from paying royalties during the first months of operation
  • Test the business the hard way (exclusive) 18 May 2015 "Personal Solution" conducts a free internship at the main office in St. Petersburg for new partners. For 3 days, the franchisees will visit the cultural capital during the magical "white" nights, see the business from the inside and practice in future activities.
  • May gifts for new partners of "Personal Solution" 06 May 2015 The franchise with the Personal Solution brand has become 10% cheaper for all new partners (only until May 15).
  • "Personal solution" will help you beat the competition 21 April 2015 In April, all new Personal Solution franchisees will receive a super training that will help them conquer the market in their region and earn 2 times more money.
  • "Personal solution" helps franchisees to earn 27 March 2015 Since March 13, a quality department has been operating in the Personal Solution company. Among other things, he is engaged in business audit and studies the quality of service. As a result, this will help the franchisee to work better and earn more money.
  • Personal solution - 10 hours free! 02 March 2015 Until March 15, new Personal Solution franchisees will receive an additional 10 hours of consultation with a business expert
  • Buy a franchise with a profit of 150,000 rubles / month. – at the old prices ONLY until February. 27 January 2015 Until February 1, the Personal Solution company “freezes” prices, so that a franchise can be bought for 100-150,000 rubles cheaper. Then, as part of reindexing, all packages will rise in price.
  • "Personal solution" offers "snow business" 29 December 2014 For all new franchisees, a seasonal addition to staff leasing until the end of the year, which allows you to hire more workers, offer more services and get even more money. Snow removal service!

To open a business in the service sector, you do not need to have a large start-up capital and expensive equipment. This is a significant advantage when starting your own business. Outsourcing is one of the most popular and increasingly demanded directions in the field of services every year.

This is a special type of interaction between enterprises, when one party under the contract transfers some functions related to production activities, another for a fee. From this article, you will learn how to open an outsourcing company, and why this business idea can be considered relevant.

What do outsourcing companies do?

Outsourcing companies take over part of the production or other functions of another company. Business includes more processes than it might seem at first glance. After all, the management of your company, even if the entrepreneur works independently, or with a small staff, in addition to the main ones, includes secondary functions. This can be cargo transportation, bookkeeping, account management in payment systems, office work, etc.

The performance of additional, but necessary duties of a third-party company is the main activity of outsourcing companies. Unlike one-time contractors, such enterprises work with the customer for a long time, usually at least a year.

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Benefits of outsourcing

One of the reasons for the popularity of outsourcing development is the difficulty of managing any, even small business with formalities.

For a company that faces a similar problem, there are two options for solving it:

  • resort to the help of an outsourcing company;
  • use internal resources (insourcing).

The first way allows you to optimize the company management system by transferring the routine and highly paid work of your own employees to outsourcing specialists, whose services are cheaper. Entrepreneurs are increasingly turning to specialized firms, seeking to gain time and save resources, and outsourcing as the business gets more and more customers.

If you want to start working in this area, you will find many advantages: high demand for services, constant cooperation with the client for a long time, stable income, no large current expenses, etc.

Types of outsourcing companies

The vast majority of companies work in the following areas:

  • advertising and marketing;
  • labor resources;
  • supply, transportation, transportation;
  • internal audit;
  • optimization of taxation;
  • IT support, design and content of websites.

Choose for yourself an area in which you are well versed, and feel free to register a company.

How to start an outsourcing company

There is an opinion that this is an expensive process that can drag on for a long period of time. However, for those who are looking for an answer to the question of how to create an outsourcing company, there is good news - in this case, large investments and going through numerous instances will not be needed.

Registration

In order to provide such services, it is enough to contact tax office and or through an agency, as well as choose an appropriate system of taxation. Read . The registration procedure will not take much time and will lead to significant costs - you will only need to pay a state duty for issuing a Certificate in the amount of 800 rubles.

Material and technical base

To get started, you will need to rent a small office and purchase the following equipment:

  • computer;
  • multifunctional device (printer, scanner, copier);
  • modem for permanent Internet access;
  • means of communication - it is desirable to organize your own multi-channel automatic telephone exchange.

In addition, you will need a standard set of office furniture for employees and clients.

An important role in outsourcing activities is played by the availability of software - special software. So, when providing accounting services, you will need to purchase up-to-date software products 1C company.

Important! Don't skimp on software. All software must be licensed.

Staff

There are many examples when an outsourcing business began with the work of one enterprising accountant (merchant manager, programmer, etc.), who took spot orders and, fulfilling them, gradually expanded the scope of activities and recruited staff.

You can go this way as well. However, if you work independently, you will not be able to serve several clients at the same time. In addition, outsourcing involves not just the execution of orders, but a full-fledged professional management one or another area of ​​activity of the customer's company.

Therefore, for the successful operation of your enterprise, it is recommended to recruit a staff of qualified specialists with sufficient skills and abilities to work in the required area. The number of employees will depend on the scale of the planned activities and the chosen direction. So, to start the work of a small outsourcing company engaged in accounting support, a staff of 3-4 practicing accountants will be enough. Over time, as the enterprise develops and the number of customers increases, additional vacancies can be opened.

Advertising

To promote the services of an outsourcing company, advertising on the Internet (banner, contextual, targeted) is best suited. Be sure to consider creating a "landing page" - a landing page containing information about the services provided by your company, allowing you to increase the effectiveness of advertising.

In addition to these methods, you can use print ads, articles in target periodicals etc.

Word of mouth also plays a significant role. Work done in good faith is the best advertisement at all times.

An alternative option is a franchise in outsourcing

A franchise is a special type of partnership that allows one of the parties (the franchisee) to use the trademark and provide services under the brand of the other (the franchisor).

Read more about what benefits the purchaser receives. Basic concepts of franchising, and conditions for concluding a deal.

It saves a novice businessman from a lot of difficulties that arise at the start, find out what you need to pay attention to when choosing a partner.

Are you thinking about the topic? Read about the main pros and cons of working as a franchisee.

The essence of the transaction boils down to the fact that a novice entrepreneur buys almost ready business plan with well-established profit-making mechanisms. Franchising is in great demand. Not bypassed this form of business and outsourcing.

The franchise of outsourcing companies is only gaining momentum, but many entrepreneurs already now prefer to use a brand rather than promote a company from scratch.

Outsourcing business - summing up

Outsourcing is confidently entering the domestic service market. Unlike trade or production, it does not require large investments of capital. All you need to start your outsourcing business is to rent an office, purchase necessary equipment, hire qualified employees and register a company. Immediately after registration, you can start working.

Before we talk about opening an outsourcing company, let's study the concept of "outsourcing". So here outsourcing- this is the transfer of the process of performing secondary functions, but at the same time constantly performed, to the performers of external companies, the so-called outsourcers.

After analyzing the amount of possible profit from the use of outsourcing, the experts concluded that the percentage of cost reduction can reach 50%. In this regard, the popularity of the outsourcing business is growing, for the year this growth is from twenty to thirty percent.

As noted above, outsourcers are performers from external firms, their level of qualification should be quite high. Refusal to carry out any business processes in the enterprise is also called outsourcing.

Most often, third-party firms are given such work as: accounting, testing, cleaning, printing management, personnel management and so on.

The time of the economic crisis in the country is the time of prosperity of the outsourcing business. Most often, during a crisis, enterprises carry out massive layoffs, and the duties of laid-off workers are “transferred” to outsourcers. Moreover, the price that outsourcers demand for doing the work is moderate. It is worth noting that outsourcing in the field of IT technologies has become popular today.

For a long time, such an area of ​​activity as outsourcing has been flourishing in the West, 80% of the work is done by outsourcers. Which, in my opinion, contributed to the achievement of the modern standard of living of Westerners. In Ukraine, the development of outsourcing is just beginning, only 30% -40% of non-core work.

Unfortunately, our firms not so long ago used the services of outsourcing companies only to hide, for example, the payroll scheme for the manager, and not to optimize their financial work, optimize the income and expenses of the enterprise. But according to the results of a recent survey of enterprise managers, we can conclude that in the near future the services of outsourcers will be used for their intended purpose, that is, not only to hide something.

In order to bring the enterprise to a higher level, it is necessary to transfer routine and highly paid work from the enterprise to moderately paid outsourcers. The following point is also important: secret information and the right to subscribe remain with the company, the outsourcer only visits the tax services.

In order to open your own outsourcing company, you first need to analyze the market for services in demand. Determine what will be more profitable and what will be less. Today, the provision of services in the field of IT services, in the field of accounting, as well as marketing, is in great demand, and specialists in this field are laid off more often than others, so it will not be difficult to recruit staff for your outsourcing company.

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After the market analysis is completed, the scope of activity is determined, the question arises: “How much money is needed in order to make our plans a reality?”. And you can answer this question only after you are aware of the cost of renting an office space, the amount of money needed for advertising. It is also necessary to take into account how much money will be spent on the first salaries of employees, since at the beginning there will not be as many customers as we would like, so the business will be unprofitable.

In order to somehow equalize the economic situation of your company at the initial stage of development, it is best to start looking for clients, and even better if there are two or even three of them. Until the moment you become competitive in the market of outsourcing companies, and you don’t know where to “hide from the influx of clients”, these first two or three clients will not let your business burn out.

In general, the sequence of actions for opening an outsourcing company is the same as when opening any other business: assess the situation on the economic market, save money for start-up capital and, most importantly, do not rush, because "he who is in a hurry makes people laugh."

And now let's imagine ourselves in the place of a client who wants to contact an outsourcing company, what he needs to do in order to get quality service. To begin with, it will be difficult, but possible, to study the market of outsourcing companies, sort them by reputation, and get the correct information.

But it’s best not to collect other people’s opinions about a particular company, but to add up your own from personal communication with management in the company itself. The location of the office, personal communication with the management, the study of the provided contract tells a lot, and special attention should be paid to the “confidentiality” section, if it is present on both sides, then it is already a plus in the direction of the company.

Also, the contract must contain both the rights and obligations of both parties, as well as the actions that the party will be entitled to take in case of violations on the other side. Most likely, if there are violations by one of the parties, fines will be paid, the amount of which should also be established in the contract.

The solidity of an outsourcing company is also evidenced by its willingness to pay damages if one of its employees was incompetent.

From the foregoing, we can conclude that whether we are in the place of a client or in the place of a company manager, it is always necessary to analyze the course of our actions, think several times before “parting” with our money.

Outsourcing, on the other hand, is that type of investment of money, when both the client and the performer observe monetary additions or the absence of unnecessary expenses, respectively.

Not a single business analyst can give guarantees of 100% success in any business, he can only recommend one or another area for investing money, having percentages of success in these areas, but it is impossible to analyze the human factor, so everything is in your hands.