In a resume, professional skills, as well as the skills and qualities of your personality, play an important role. Sometimes the employer pays attention to them. The more talented the employee, the more chances he has to find a job in a particular company. Especially when it comes to a prestigious corporation. Therefore, a resume must be able to write. Sometimes some moments can be embellished, but not too much. And keep silent about something. What professional skills should be indicated in the resume? What should you refrain from? Best Tips and recommendations are brought to our attention. Remember one thing right away: there is no exact algorithm. But, following some advice and taking into account the experience of other people, you can write a lot of useful things in such an important document.

Not for all

Professional skills and abilities in a resume (an example of this is a quick learner) play an important role. But unfortunately, as already mentioned, there are no exact indications in this regard. After all, each direction has its own peculiarities. They will have to be taken into account. Mandatory.

Therefore, in a resume, professional skills, as well as your skills and personal qualities, will constantly change. Depending on what profession you aspire to. What are we talking about? For example, a system administrator does not need culinary skills, and a cook does not need programming knowledge. Therefore, such data can be omitted. Although, if in the future you want to change the nature of your activities, it's worth a try. Nevertheless, we will focus on the key points and evaluate their importance for employment. Some General characteristics and points are in any summary.

Fast learner

Professional skills in a resume (any) are unthinkable without such a characteristic as a quick learner. Perhaps this is where we should start. Any employer wants his employees not to be sheep and to grasp everything on the fly. Especially if we are talking about a person with no experience in a particular area.

Perhaps, fast learning is something that you can and should write about, even if you do not have it. Why? You can always learn something in a short time. The main thing is to set a goal. Rapid learning is almost impossible to test. At least for the average worker. What to write in professional skills in a resume besides this, regardless of your activity?

PC knowledge

The computer is what plays an important role in life modern man. And ignorance of it suggests that the employee is a little backward. Even if this is some kind of cook (after all, sooner or later he will start contacting some kind of equipment, for example, with a cash register, this practice is common in Russia), not to mention office workers or computer professionals.

So knowledge of a PC is another item that is mandatory for a resume. In fact, they usually don't forget about it. Rather, on the contrary, they are recorded first, regardless of the selected work. Computer knowledge is important. Especially when there is the prospect of promotion.

Stress resistance

Professional skills and knowledge in a resume (examples have already been considered) are unthinkable without another rather important point. True, it is more about personal qualities. It's about resilience.

Any job is stressful. And no one is immune from stress. A quick-tempered, aggressive and impatient employee is not needed by anyone. Therefore, sometimes you have to embellish reality. Stress resistance is included in the list of its qualities, regardless of whether a person has it or not. As a rule, this is not so important in reality. The main thing is not to show too much aggression in stressful situations, to hold on with dignity.

If for some reason you do not indicate this item, they may be asked about it in a veiled manner at the interview. And you will either have to lie or tell the truth, and then, perhaps, say goodbye to a potential employer forever.

superman

Professional skills play an important role in a resume. But there is one very common mistake that applicants make. Which exactly? This is a description of a superman. That is, the overall picture that emerges from a citizen's resume is too good. And he learns quickly, and does not get tired, and does not give in to stress, and in general, all such a genius is direct.

But here the reality is quite different. It is clear that stress is inevitable. Sooner or later, everyone succumbs to nervous breakdowns. You can quickly learn how to learn, how to unlearn. And a special store of knowledge is something that, as a rule, is very easy to lose. And if the person himself is all so talented that he forgot at work for his uncle? superman own business organizes and can quickly achieve tremendous success. Learn it.

Therefore, it is not worth getting carried away with some professional skills, abilities and knowledge in a resume. It is enough to leave a small note for each item (or some). Again, let's talk about stress. Here you can write: stress resistance (I calm down quickly, a cup of tea / coffee helps). Or something like that. In no case should you describe a person with superpowers in a resume.

Foreign language skills

But the generally accepted list does not end there. Professional knowledge and skills in a resume, as we have already found out, can be different. Knowledge of languages ​​will be a huge plus. List the ones you understand. And do not forget to attribute also the degree of your knowledge.

If this item is not so important for a cook or a cleaner, then such knowledge can be useful for managers and office workers. You need to understand foreign languages ​​at least at a general level. If you are not a linguist or you do not have any evidence of fluency, you will have to specify " average level" or "above average". It is also suitable to write a commentary on language proficiency in the form of "technical level", as well as "conversational". But not "free". This is indicated only if there are documents that can confirm this fact.

Sociability

Professional knowledge and skills in the resume imply another very interesting point. You can specify communication skills in this column. For example, communication skills or the ability to conduct dialogues. Communication is an important element in most professions. And sociable people are welcome in almost any position.

Nevertheless, this quality should not be praised. And describe how well you communicate, too. It is enough to indicate communication skills and the ability to conduct business negotiations. This is enough for the employer and the recruiting manager. Just don't lie too hard. Even at the interview it will become clear whether you can communicate with others or not.

Knowledge of psychology

In the resume, professional skills differ from each other in each case. Nevertheless, it is sometimes worth mentioning there such an item as knowledge in the field of human psychology. Relevant when it comes to any profession where you will have to communicate a lot. Or engage in sales / consulting.

Knowledge of human psychology, as a rule, helps to find leverage in order to achieve your goal. For example, to sell this or that product without open persuasion. It seems that the person himself made the decision to buy, but in fact, on a psychological level, he was influenced. And when a potential employee still has some kind of documentary evidence (say, a certificate of attending lectures / attending courses in psychology), then this is generally fine.

As you can see, professional skills and knowledge in a resume can help you get a job. Or vice versa, interfere with this process. The main rule of writing a resume is that you can lie, but not too much. Don't be a prodigy, write more truth and don't show that you are too smart (even if you really are). Managers rarely hire citizens who are better versed in many business matters than they are. Professional skills in the resume (an example, and not one, we have considered) is what will help you get a job. Just be prepared to tell more of the truth.

First of all, it is worth indicating those skills that are relevant to the desired position and do not run counter to the necessary competencies.

Examples of common key skills on a resume:

Developed oral and interpersonal communication skills

Ability to prioritize

Accuracy and attentiveness

Where should the skills section be placed?

Typically, the "Key Skills" section is placed after the "Work Experience" section, summarizing your competencies, explaining what knowledge and other useful competencies you have.

However, there is another option for building your resume by listing key skills immediately after personal details and the desired position. And then in the “work experience” column, explain exactly where and when you received these skills.

Professional skills in a resume - an example for university graduates without work experience

Vacancy: Marketing Analyst

Knowledge in sociology and marketing analysis;

Experience sociological research during the study period;

Diploma on the topic "Research marketing activities firms";

Excellent command of Russian and English;

Experience in writing articles for the university website;

Experience as a sales consultant, which contributed to the development of communication skills;

Proficiency in PC, knowledge of Word, Excel, power point at the advanced user level.

Key skills in resume examples for different professions

First of all, when writing a resume for a specific vacancy, you need to carefully read the requirements of the employer. Often, this is where you can find clues about what to indicate in the key skills section.

Below, we will give examples of various areas of employment and what is most often indicated in well-written resumes.

experience in commercial transactions;

skills business communication, negotiation;

work experience at exhibitions, presentation of products;

maintenance and expansion of the client base;

drafting and conclusion of contracts;

conducting primary accounting;

control of shipment and delivery of goods;

Experienced PC user, knowledge of 1C, Word, Excel;

For the post of head of the sales department, you should also add:

Experience in replacing the head of the department;

Coordination of the work of subordinates;

Usually programmers indicate knowledge of certain technologies, programming languages:

knowledge of technologies and languages: J2SE‚ J2EE, JPA, JAXB architecture, Hibernate;

programming languages: Java, С++, PHP‚ JavaScript, Phyton; XML‚HTML; SQL, JPQL

management software: SVN, Maven, Archiva, CruiseControl;

Unix OS administration: Linux Fedora/Ubuntu/Slackware/OpenSUSE‚ FreeBSD;

databases: MS SQL Server, PostgreSQL, MySQL

accuracy and attention to detail;

the ability to solve problems effectively;

knowledge: taxes, GAAP reporting, ACCA Dip IFR certificate, auditor's certificate;

software skills: 1C, BEST, SUN, CMS, Consultant, Garant, MS Office;

For the position of chief accountant, it is also worth adding:

more than 5 years of experience in the position of chief accountant;

Successful experience in accounting management (up to 10 people);

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Professional skills and abilities in the resume

What are skills and abilities?

This is the experience gained, the knowledge gained in the process of working in your specialty, or you often had to deal with certain situations in your life and you learned how to subordinate circumstances to your needs. For example:

Common Mistake

Rules for writing a section

1. Honesty is the key.
2. You must meet the requirements specified in the vacancy (see below).
3. Specifically understand #8212; what you know and do.
4. Have experience in the specified skills
5. Ability to apply acquired knowledge and experience

Give detailed information on important details, For example:

Sales Skill#8212; 8 years in sales, including 5 years as head of sales department.

If you have no experience in any duties, write about your theoretical knowledge, for example:

Basic knowledge of negotiation#8212; I took special courses.

What knowledge and competencies are important for an employer

An example of a vacancy for a managerial position:

Your key skills and abilities should imperceptibly repeat the requirements specified by the employer, relinquishing responsibilities that will need to be performed. For example like this:

• Ability to organize and optimize the work process.
• Knowledge and ability to work with #171;any#187; types of documentation.
• Investment capital management skills.
• Skills to create a flow of customers in new industries.

In fact, all that needs to be done to fill in column # 8212; this is to paraphrase the employer, of course considering their own abilities.

Correspondence of knowledge to the desired position

Skills and abilities for managers (leadership)

• Ability to manage your time (time management).
• Personnel recruitment and management skills.
• Business communication skills.
• Negotiation skills.
• Strategic planning skill.
• Salesmanship.
• Ability to organize workflow.
• Staff motivation skills.

Skills and abilities for sellers (communicative)

• The ability to convince.
• Direct telephone sales skills.
• Effective communication skills.
• Skill to work in team.
• Objection handling skills.
• Ability to write commercial proposals.

Skills and abilities for specialists (technical)

Knowledge of this area is purely individual for different professions, indicate skills based on experience and requirements in the vacancy, but there are several factors that unite technicians

• Ability to get the job done.
• Ability to work with required equipment.
• Knowledge of required software.
• Data processing skills.

Skills and abilities for lawyers (law, document management)

• Documentation skills.
• Ability to solve complex problems.
• Ability to work with regulatory authorities.
• Knowledge of the legal framework.
• Ability to take a stand.

Other skills and abilities

• Ability to manage a budget;
• bookkeeping skills. accounting;
• commercial writing skills;
• customer base management skills;
• planning skills;
• analytical skills;
• certification skills;
• design skills;
• programming skills;
• skills in working with office equipment;
• document management skills;
• skills in drafting contracts, tax returns, lawsuits, complaints;
• skills in conducting advertising events, banquets;
• equipment diagnostic skills;
• systems monitoring skills;
• the skill of organizing work processes;
• skills to work with a large amount of information;
• the ability to prioritize;
• skills to work with electronic databases data;
• Computer skills;
• communication skills;
• ability to work in different areas activities;
• multitasking skill;
• the ability to adapt;
• ability to work with suppliers, purchases, goods;
• inventory knowledge.

Skills and abilities for a resume, a real example

These examples show that each competence is proven by other facts from work experience, so the employer will have no doubts about the reliability of the information. If you indicate that you know how to work with document management, write like this:

Ability to work with document management (Experience in filing primary documentation, drafting contracts, reconciling tax returns, etc.)

What to write if there is no experience

• Passage of practice and obtaining theoretical knowledge.
• Part-time work in similar areas, sales areas.
• Ability to use modern and innovative methods.
• The speed of processing and assimilation of information.
• Possession of similar skills.

And you should always pay attention to the stated requirements in the vacancy, only a high-quality approach to writing a resume will help you get through to an interview without experience.

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Correct design of key skills for a resume

Skills are developed through experience. In a resume compiled to apply for the desired job, one's personal, labor qualities, they are also called competencies, must be indicated objectively, concisely, clearly.

What are key skills

Key - means the main, convincing, weighty argument. Key competencies can be defined as:

How to find out what the employer wants

The main points when writing a resume should be:

• the reality of the specified information;
• the relevance of the competencies of the applicant to the type of activity of the organization.

Companies often select employees based on the “three pillars”:

• the candidate must be successful;
• be able to make decisions;
• work in a team.

• type of activity of the company;
• its position in the market;
• states of success.

The resume should reflect the responses to the inquiries put forward in the job posting.

What is the difference between key skills and the personal qualities of the applicant

The effectiveness of an employee's work depends not only on the acquired theoretical knowledge, practical experience, but also on his psycho-physiological abilities to perform the assigned tasks.

Therefore, when compiling a resume, it is necessary to correctly separate professional merits from personal characteristics:

For example, if we are talking about the profession of an accountant. For him, “I work promptly and efficiently with reporting” is a key competency, and “scrupulous, I have an analytical mindset” is a personal parameter.

CV: column Professional skills and abilities

The column "Professional skills and abilities" is considered one of the most important in the document. Therefore, it is worth paying attention to the following when compiling it:

This paragraph describes:

• a short list of skills, from 4 to 6 positions;
• professional merit.

It is necessary not to forget about the compliance of the list with the requirements of the employer.

key skills

Key skills are formed depending on the position, functions performed, the most in demand now aimed at managerial features or performance, for example:

Examples of Other Special Skills

A candidate who possesses:

• critical thinking;
• ingenuity;
• the ability to make risky decisions;
• adaptive competence;
• integrative (prioritization), conceptual (substantial) abilities;
• interpersonal communicative competence.

Examples of professional skills for different professions

Ownership software products, certain language levels are necessary for almost all professions.

standard set core competencies does not exist, but all can be distinguished as follows:

Very common mistake

Professional competencies arise due to the personal inclinations of a person. But the most common mistake when writing a resume is when the applicant does not share these concepts, and personal qualities are described in the key skills column.

Also, often, trying to compensate for the lack of key skills or achievements, the candidate paints himself as a superhuman:

• initiative;
• highly intelligent;
• communicable;
• stress-resistant.

It is easy to replace these phrases with two sentences, for example, such a plan:

• “I’m not afraid to start difficult cases, I bring them to a successful completion”;
• “able to think analytically and strategically”;
• “I regularly attend seminars, subscribe to the mailing list of a specialized Internet site.”

What key skills to indicate if there is no work experience

How to describe key points, labor achievements for young professionals after graduation educational institutions or lack of knowledge? It's worth trying the following:

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The "Professional Skills" section of a resume can also be called "Technical Skills" (for programmers and other technical workers) or "Qualifications".

In this section, you must provide a brief list of skills (skills) and describe your professional achievements, which were obtained in previous jobs. The list should be four to six items long. The main thing to remember is that all listed professional skills must strictly correspond to the proposed vacancy and you should not indicate personal qualities here, such as: efficient, stress-resistant, etc.

Learning is actually a group of skills, some of which are self-learning and can be improved with practice, while others are likely to be born. Chances are you will learn some types of material much faster than others, and learn much better at some than others. Your potential employer may not care if you are a visual or audit learner, but if you know your own style, you can be a much more effective learner.

Examples of writing the right key skills for a resume

Problem Solving All jobs have problems, so you'll do a lot more. the best employee. Depending on your responsibilities, the extent of the problem you are expected to solve, and your level of independence, the degree to which you solve the problem may vary. For some positions, the ability to solve problems will be considered critical, while in others you will only have to follow instructions. And yet, recognized or not, problem solving will help you improve your work.

It is this section that is the best way to achieve the main goal of the resume - to get the employer to call you and invite you for an interview.

Examples of wording and phrases

Professional qualities of a journalist:

• Professional knowledge in the field of journalism. Seven years of experience. Skills: writing, editing and airing news articles and reports.
• High qualifications in oral and written interaction with respondents, for which he was twice awarded the Journalism Prize in 2000.

Technical skills of the programmer:

Employers are looking for employees who can use reasoning and analysis to solve complex problems. In your resume, cover letter, and interview, share any examples of times you have used creative problem solving to find an inventive solution to a job problem.

Teamwork Almost every job is related to it. Whether you work regularly on team projects or just work in a department, you will need to get along well with others. The ability to work in a team is critical in some jobs and almost incidental in others. But even the most independent positions are sometimes associated with common goals and difficulties. The company is a team, so the better you can work in a team, the better you can become its employee.

• OS: Windows 95/98, Sun SPARC UNIX and MS-DOS.
• Programming languages: C, C++, HTML and JavaScript.
• Software : Microsoft FrontPage, Image Composer and Word; Lotus 1-2-3 and mSQL.

IT director (head of IT department):

• Experience in managing an IT department (15 subordinates).
• Department budget management.
• Development of IT in the company.
• Participation in making management decisions in the company.
• Market analysis of ERP-systems, selection of a suitable company for the needs.
• Experience in selecting partners for the implementation of ERP-systems (management of the implementation project, participation in the pre-project survey, writing technical specifications on the part of the customer).
• Additional analysis and participation in the selection of information systems.
• Automation of the company's activities.
• Management of internal projects.
• Ensuring information security.
• Technical support office, organization of renewal of the fleet of vehicles.
• Ensuring the smooth operation of corporate LAN and office equipment.

Director of logistics:

Key Skills on a Resume: Examples

In your resume and cover letter, and in your interviews, highlight your ability to work with others to succeed. One of the hardest aspects of writing a resume is highlighting your skills. You don't want to sound like you're showing off, but you do want to clearly demonstrate that you have the job skills the employer is looking for. How do you know what skills to highlight?

Determining which skills to highlight on your resume

Employer needs assessment. The best way to determine which skills you need to highlight on your resume is to put yourself in the employer's shoes. What are the employer's needs? How can you meet these needs? To do this, look at the employer's job description. Everything you need to know should be there. If this is not the case, you can contact the company for more information about the job. You can do this by requesting an informational interview. Many employers are willing to do this.

• Development and implementation of a warehouse accounting system.
• Creation of regional warehouses and regional logistics.
• Optimization of the entire supply chain.
• Optimization of warehouse accounting and workflow in the warehouse.
• Optimization of the work of the transport department.
• Negotiating and concluding contracts with logistics service providers.
• Experience in automation and modeling solutions using IT tools.
• Building an integrated reporting system for departments.
• Budget planning and cost optimization.

PHP programmer:

Read the job description carefully. This will give you a clue as to what the employer is looking for. It will also provide you with the keywords you need to use to get your resume through the initial computer screening that so many companies use today. Even a brief description of four lines of work can contain everything keywords needed to compile an appropriate assessment of your skills.

For example, the following list is quite short. If necessary, someone who knows how to type on a printer and is capable of doing graphic work. If you don't have good experience and just want to know it's not for me. We have a small growing store and we need from time to time to help get our orders, process customers and so on. Must be able to print and do graphic work.

• Knowledge of PHP.
• Practical application of object-oriented programming (OOP).
• Experience with programming frameworks (CMF).
• Knowledge of template engines.
• Experience with databases (MySQL, PostgreSQL, Oracle), knowledge of the SQL language.
• Knowledge of JavaScript, HTML+CSS.
• Knowledge of the principles of building and operating websites and servers.
• Ability to read someone else's code and documentation in English.

Sales Manager:

The key skills are the ability to print and create graphic works. They also mention the ability to process orders and that they are growing. The skills you should highlight for this position are screen printing experience and graphic experience.

Employer-reported job skills are the ones you want to highlight on your resume. Don't worry if you can't use all of the skills listed. If you have experience in the industry, you will know which are the most important. If you're trying to get inside, pick a skill you know you have and go for it.

• Knowledge of sales techniques.
• Ability to negotiate.
• Maintaining and expanding the client base.
• Advising and providing customers with information on the conditions of sale and the range of products of the company.
• Work at exhibitions, product presentation.
• Telephone conversations, receiving and processing orders.
• Drafting and conclusion of contracts.
• Primary accounting.
• Documentation control.
• Maintaining an archive of documents.
• Control of shipment and delivery of goods.

Accountant:

You also want to define the needs for which only recommendations are published. In the short sheet above, the employer is hinting that they need to deal with business growth, solve problems in fulfilling their orders, and have someone who can handle clients. When you identify the "hidden" needs of an employer, you can highlight those skills on your resume.

How to rate your skills highly

The best way highlight your skills - imagine yourself already at work. Then look at your past work experiences. Think about the specific responsibilities you have fulfilled and the benefits you have provided. Now use words of power to describe your skills in action. Don't say "Printed T-shirts." Say: Ready Screens for Four Color Artwork. Open and developed screens. Describe some of the steps. Give life to the activities you do at work.

• Knowledge of wholesale trade.
• Excellent knowledge of the 1C program, sections: bank, cash desk, current account.
• Accounting for settlements with suppliers.
• Inventory accounting and costing.
• Accounting for fixed assets, including the calculation of depreciation (accounting and tax accounting).
• Preparation of certificates and documentation to confirm export to the State Tax Service.
• Maintaining account analytics.
• Knowledge of the Tax Code of the Russian Federation, the Law on Accounting of the Russian Federation.

Assistant Secretary

You must provide information about the place of study

Express your skills in a way that is effective, powerful and persuasive - no matter what your job is - with action-oriented verbs like. Determine the benefits your job provided to your employer. Things like "Increase profits by 10%" or "Reduce waste by 10%" show that your skills will also benefit your future employer.

How to describe professional skills

As you develop your list of skills, share them in a way that demonstrates that you have become more responsible and valuable as time goes by. If at all possible, make sure that the most valuable skills stand out in the most recent work activities.

• Planning the working day of the head.
• Document management.
• Office work.
• Business correspondence.
• Office life support.
• Organization of reception of visitors.
• Confident user of office equipment and PC.
• General idea about the work of mini-ATS.
• Proficiency in 10-finger typing.

Personal/family driver:

Key Skills for Project Managers

You also want to avoid repeating the same information. If you can't demonstrate how your skills grow from one job to another, focus all of your skills in one section. Instead of listing the skills of each employer, consider listing specific projects and their results. This is another subtle way to highlight your ability in favor of the employer.

Your resume is your opportunity to not only highlight your skills, but also sell the benefits that those skills offer to a potential employer. Successful resumes evaluate the needs of the employer, make a strong impression with action-oriented verbs, and prove the candidate's worth of the employer by quantifying skills, accomplishments, and professional growth. If successfully implemented, these strategies will effectively highlight your skills in the constrained space of your resume and give you a competitive edge in the job market.

• Categories "B", "C".
• Experience driving Volvo S-80, Mercedes 600\220, Audi A-8 (Long), Mitsubishi Pajero.
• Experience "accompanied" (the ability to keep a distance between cars at high speed).
• Experience in completing small orders.
• Experience working with children.
• Good knowledge of Moscow.
• Long distance travel experience.

Described the purpose and professional skills in the resume? Consider that the most difficult part is over, because the most important part of the resume is already written.

Front desk salaries are rising and competition for skilled talent is heating up as companies expand their front desk teams across the United States. While this means it's easier to find a job, you'll still need a top-notch registration resume to align with the position you need. Make sure you highlight these eight skills on your resume to stand out from the competition.

First of all, you should focus on your oral and written communication skills as well as your keen listening abilities. By highlighting this critical skill of our profession, your resume will shine. Replicate your customer service successes and your office support track record.

In today's rapidly changing world, leadership and the ability to accept strategic decisions has become an important determinant. These are the traits that leaders believe employees need to have in order to use the necessary flexibility and ingenuity to be able to cope with all the changes around them.

There is only one problem: as the organization (CEB) notes, this particular set of skills is “scarce”, and most “employees simply do not have the ideal combination of skills and competencies to achieve the desired result.” This news is unlikely to be reassuring to senior management or human resources.

Handling multiple tasks at the same time is the status quo for registrars. Some examples include juggling multiple phone lines; personal contact with customers, visitors and employees; and clerical duties. Notice on your resume the types of tasks and situations you handled regularly - and how you handled them calmly and efficiently.

The front desk is often tasked with handling multiple cases at once, with many requests arriving on the fly, requiring you to act with grace under fire. Learn how to prioritize multiple projects and requests. The last thing an employer wants is a slightly agitated receptionist.

Increasingly, lower levels of management are making strategic decisions that affect key stakeholders. Therefore, the workplace needs to make significant changes in corporate culture and strategic thinking among new hires.

Fortunately, there is a certain type of job seeker for whom it is important to make a contribution to the organization they work for, and their career development may be better positioned to learn new skills, success, and rules of leadership.

What to focus on

The star recorder's message shows that you got organized on every task or project you take on. A great registrar should be able to instantly find files and phone numbers and maintain a tidy work area. On your receptionist resume, highlight the filing system you have implemented or how you usually organize key contacts so you always have them at your fingertips.

Initiative and problem solving capabilities

Your administrator resume should include your experience with phone systems, copiers, and printers. Be sure to play these assets. Pay attention to your ability to maintain good relations with employees at all levels of the company, including managers. In the same survey, a majority of managers surveyed said support staff had taken on other key tasks, including helping companies manage their social media profiles and screening job seekers.

Keep the following seven characteristics in mind when interviewing new hires to determine if they have the skills you need to work on your team.

1. Communication skills

The general term "communication skills" includes the ability to listen, write and speak. This is one of the main qualities that employers are looking for in today's candidates. The person must understand, interpret and be able to give the necessary instructions. In addition, it is very important to feel social intelligence A: Employees must be able to understand who their peers, supervisors and strategic partners are so they can better understand and act accordingly.

Prove how important it is for you to be in past managers by highlighting on your resume resume examples of how you took the initiative to solve problems and take on special projects. Because receivers interact with nearly every customer and employee - whether they're in person or over the phone - they must be very reliable. Find out that your recorder is renewing your track record, preventing you from slipping through the cracks.

While some of these skills may seem like a given, it's important to show them off on your receptionist resume. Showing that you are well-rounded in these eight areas can give you an edge during the hiring process. To make sure you can apply your teachings to real scenarios, Instructor Abdul Wali includes short quizzes at the end of some sections.

2. Multitasking

Your employees will simultaneously participate in several projects, tasks and initiatives. Thus, the ability to combine all this with your main duties is a very valuable skill. Effective multitasking is achieved when the task is done correctly and efficiently, with minimal stress. Tomorrow's employees must be well savvy to handle multiple tasks at the same time.

3. Enthusiasm

Enthusiasm is a valuable asset, as it shows how much an employee "cheers" for the work they do for the organization. It goes hand in hand with positivity, which is essential for a positive work environment. In addition, according to Professor Sigal Barsade of the University of Pennsylvania, a positive attitude is not only transmitted, but also has an impact on overall work efficiency, decision making, creativity and employee turnover. A positive attitude has an invaluable impact on everyone around.

4. Decision making

The ability to solve problems is a skill that sits somewhere at the intersection of creativity, balance, and logic. Those who possess it prove their ability to objectively interpret incoming signals, as well as make informed decisions. Such workers are not only strategic thinkers; they must remain calm when a problem arises and capable without micro-management from the outside.

5. Organization

Every employee must have organizational skills. They are necessary for self-discipline - the employee can independently collect all the necessary information and data in order to manage his work or the production process according to the schedule or established deadlines. These traits are important for any leader. Powerful organizational skills don't by themselves make great managers, but they do help candidates be more professional, successful, and productive.

6. Honesty, sincerity

You need to be honest with others and with yourself. This suggests that a person knows his strengths and weaknesses, is not afraid to make mistakes and take responsibility, and also has a high degree of loyalty. "Honesty is the best policy" is a great slogan for any business.

7. Sympathy

Your open positions require employees to be able to easily find a common language with other people. So you want your candidate to be friendly, honest, calm, and open-minded who you can rely on. Today is the key to business success, so look for people who are ready and willing to be a meaningful part of your organization.

As a result, workers are needed

1. The ability to prioritize.

2. Ability to work in a team.

3. Organizational awareness.

4. Effective problem solving.

5. Self-awareness.

6. Proactive.

7. Ability to influence.

8. Effective decision making.

9. Ability to learn.

10. Technical savvy.

Scott Steinberg, mashable.com
Translation by Tatyana Gorban

They are also a very important section that HR specialists pay attention to. Here you can mark your additional professional skills and experience, which are your advantage over other applicants. Neither experience nor education will tell a potential employer about your skills. And very important in combination with your achievements and professional knowledge create a clear, clear and beautiful picture for the employer. And among the variety of options presented, you need to understand what skills to write. Let's take a closer look.

First of all, it is worth indicating those skills that are relevant to the desired position and do not run counter to the necessary competencies.

Examples of common key skills on a resume:

Analytical thinking

Ability to plan

Developed oral and interpersonal communication skills

Organization skills

Ability to prioritize

Accuracy and attentiveness

Such skills are especially suitable for applicants without work experience, such as students or university graduates. When describing your skills, you should indicate everything that, one way or another, is related to the future position. These can be victories at olympiads, competitions or organization of student events. Also, more and more employers require knowledge of a foreign language and computer skills. So don't forget about that either. If you have already chosen the company where you are going to send your resume, you can use the requirements in the vacancy as a template to complete the information about yourself.

Where should the skills section be placed?

Typically, the "Key Skills" section is placed after the "Work Experience" section, summarizing your competencies, explaining what knowledge and other useful competencies you have.

However, there is another option for building your resume by listing key skills immediately after personal details and the desired position. And then in the “work experience” column, explain exactly where and when you received these skills.

Professional skills in a resume - an example for university graduates without work experience

Vacancy: Marketing Analyst

Key skills:

Knowledge in the field of sociology and marketing analysis;
Experience in conducting sociological research during the study period;
Diploma on the topic "Research of the marketing activities of the company";
Excellent command of Russian and English;
Experience in writing articles for the university website;
Experience as a sales consultant, which contributed to the development of communication skills;
Fluency in PC, knowledge of Word, Excel, Power Point programs at the advanced user level.

Key skills in resume examples for different professions

First of all, when writing a resume for a specific vacancy, you need to carefully read the requirements of the employer. Often, this is where you can find clues about what to indicate in the key skills section.

Below, we will give examples of various areas of employment and what is most often indicated in well-written resumes.

experience in commercial transactions;

business communication and negotiation skills;

work experience at exhibitions, presentation of products;

maintenance and expansion of the client base;

drafting and conclusion of contracts;

conducting primary accounting;

control of shipment and delivery of goods;

Experienced PC user, knowledge of 1C, Word, Excel;

For the post of head of the sales department, you should also add:

Experience in replacing the head of the department;

Training;

Coordination of the work of subordinates;

Employee motivation.

Key skills in a resume example for a position

Usually programmers indicate knowledge of certain technologies, programming languages:

knowledge of technologies and languages: J2SE‚ J2EE, JPA, JAXB architecture, Hibernate;

programming languages: Java, С++, PHP‚ JavaScript, Phyton; XML‚HTML; SQL, JPQL

management software: SVN, Maven, Archiva, CruiseControl;

Unix OS administration: Linux Fedora/Ubuntu/Slackware/OpenSUSE‚ FreeBSD;

databases: MS SQL Server, PostgreSQL, MySQL

Key skills in a resume example for a position

analytical thinking;

planning;

accuracy and attention to detail;

organization;

the ability to solve problems effectively;

knowledge: taxes, GAAP reporting, ACCA Dip IFR certificate, auditor's certificate;

software skills: 1C, BEST, SUN, CMS, Consultant, Garant, MS Office;

For the position of chief accountant, it is also worth adding:

more than 5 years of experience in the position of chief accountant;

Successful experience in accounting management (up to 10 people);

English language colloquial.

In today's rapidly changing world, leadership and the ability to make strategic decisions has become an important defining attribute. These are the traits that leaders believe employees need to have in order to use the necessary flexibility and ingenuity to be able to cope with all the changes around them.

There is only one problem: as the organization (CEB) notes, this particular set of skills is “scarce”, and most “employees simply do not have the ideal combination of skills and competencies to achieve the desired result.” This news is unlikely to be reassuring to senior management or human resources.

Increasingly, lower levels of management are making strategic decisions that affect key stakeholders. Therefore, the workplace needs to make significant changes in corporate culture and strategic thinking among new hires.

Fortunately, there is a certain type of job seeker for whom it is important to make a contribution to the organization they work for, and their career development may be better positioned to learn new skills, success, and rules of leadership.

Keep the following seven characteristics in mind when interviewing new hires to determine if they have the skills you need to work on your team.

1. Communication skills

The general term "communication skills" includes the ability to listen, write and speak. This is one of the main qualities that employers are looking for in today's candidates. The person must understand, interpret and be able to give the necessary instructions. In addition, a sense of social intelligence is very important: employees must be able to understand who their colleagues, managers and strategic partners are so that they can better understand and act accordingly.

2. Multitasking

Your employees will simultaneously participate in several projects, tasks and initiatives. Thus, the ability to combine all this with your main duties is a very valuable skill. Effective multitasking is achieved when the task is done correctly and efficiently, with minimal stress. Tomorrow's employees must be well savvy to handle multiple tasks at the same time.

3. Enthusiasm

Enthusiasm is a valuable asset, as it shows how much an employee "cheers" for the work they do for the organization. It goes hand in hand with positivity, which is essential for a positive work environment. In addition, according to Professor Sigal Barsade of the University of Pennsylvania, a positive attitude is not only transmitted, but also has an impact on overall work efficiency, decision making, creativity and employee turnover. A positive attitude has an invaluable impact on everyone around.

4. Decision making

The ability to solve problems is a skill that sits somewhere at the intersection of creativity, balance, and logic. Those who possess it prove their ability to objectively interpret incoming signals, as well as make informed decisions. Such workers are not only strategic thinkers; they must remain calm when a problem arises and capable without micro-management from the outside.

5. Organization

Every employee must have organizational skills. They are necessary for self-discipline - the employee can independently collect all the necessary information and data in order to manage his work or the production process according to the schedule or deadlines. These traits are important for any leader. Powerful organizational skills don't by themselves make great managers, but they do help candidates be more professional, successful, and productive.

6. Honesty, sincerity

You need to be honest with others and with yourself. This suggests that a person knows his strengths and weak sides, is not afraid to make mistakes and take responsibility, and also has a high degree of loyalty. "Honesty is the best policy" is a great slogan for any business.

7. Sympathy

Your open positions require employees to be able to easily find a common language with other people. So you want your candidate to be friendly, honest, calm, and open-minded who you can rely on. Today, teamwork is the key to business success, so look for people who are ready and willing to be a meaningful part of your organization.

As a result, workers are needed

1. The ability to prioritize.

2. Ability to work in a team.

3. Organizational awareness.

4. Effective problem solving.

5. Self-awareness.

6. Proactive.

7. Ability to influence.

8. Effective decision making.

9. Ability to learn.

10. Technical savvy.

Scott Steinberg, mashable.com
Translation by Tatyana Gorban