Provision of state and municipal services through referral required documents V electronic form getting stronger and stronger
into our life. Now you can make an appointment with a doctor at a regular clinic via the Internet, apply to the registry office or the court without leaving your computer. The provision of services in electronic form is also actively used in the field of social protection.
Electronic document management relieved citizens of the need to collect numerous certificates, stand in queues, and reduced paperwork. Through a specially created portal, you can get acquainted with the full information
on public services provided by the Ministry of Social Policy Krasnoyarsk Territory and management bodies of social protection of the population of municipal districts and urban districts.
Currently, the regional portal of public services www.gosuslugi.krskstate.ru provides an opportunity to apply in electronic form for the provision of the following public services:
Providing housing for veterans of the Great Patriotic War;
Transfer to the property of the disabled Vehicle provided to them for free use;
Providing free vouchers to children's health camps
and free travel for children and their accompanying persons to the location of children's health camps and back;
Targeted material assistance to those in need of social support;
Monthly allowance for child care for persons not subject to compulsory social insurance;
Assignment of a one-time allowance to the pregnant wife of a conscripted military serviceman;
Appointment of a one-time allowance for the birth of two or more children at the same time, sending documents to the Ministry of Social Policy of the Krasnoyarsk Territory for the payment of a lump-sum allowance and payment by the Ministry of Social Policy of the Krasnoyarsk Territory of a one-time allowance for the birth of two or more children at the same time;
Appointment of a monthly allowance for a child (under the age of three years) of a military conscript, and payment by the Ministry of Social Policy of the Krasnoyarsk Territory of a monthly allowance for a child (aged
up to three years) a conscripted military serviceman;
Appointment of monthly monetary compensation for the cost of travel for disabled people to the place of hemodialysis treatment;
Appointment of monthly compensation for expenses for the purchase of a single social ticket or for obtaining a social card (including temporary), a single social card of the Krasnoyarsk Territory (including temporary) for the travel of school-age children;
Appointment of monthly compensation payments unemployed mothers with children under the age of three;
Providing additional monthly material support to widows (widowers) of citizens awarded the title of Hero of Socialist Labor or awarded the Order of Labor Glory of three degrees;
Appointment of a one-time allowance at the birth of a child to non-working citizens;
Providing disabled people with compensation for insurance premiums under an OSAGO agreement;
Providing compensation for the cost of travel to the place of outpatient consultation and examination, inpatient treatment, spa treatment and back;
Subsidies for housing and utilities;
Issuance of certificates of the right to social support measures for labor veterans of the region;
Assignment of the title "Veteran of Labor";
Application for disposal of funds of the regional maternity (family) capital;
Provision of monthly personal allowances;
Payment of monthly material support to the relatives of the victims
and persons injured in the plane crash on April 28, 2002 in the Yermakovsky district;
Provision of housing for certain categories of veterans, disabled people and families with disabled children registered as those in need of improved housing conditions before 01.01.2005;
Provision by local governments of a monthly allowance
for a child;
Provision of social support measures to pay for housing
and utilities certain categories citizens;
Acceptance of documents and issuance of a social card.
This list of public services is updated on an ongoing basis.
Anyone can enter the portal and get acquainted with the mechanism for providing municipal services without registration. Here you can find out about the working hours of organizations, find their contact details, get acquainted with the list of documents required to receive the service, the terms of the service, its cost and even ways to appeal the final result, in some cases you can print application forms and receipts.
However, in order to order the service, you must first go through the registration procedure.
on the Unified portal of public services www.gosuslugi.ru. This is done so that no one else can apply on someone else's behalf.
The registration procedure can be found on the website of the state and municipal services of the Single Portal in the section Personal Area/Registration.
In accordance with subparagraph 5.2.97.6 of the Regulations on the Ministry of Labor and Social Protection Russian Federation, approved by Decree of the Government of the Russian Federation of June 19, 2012 No. 610 (Collected Legislation of the Russian Federation, 2012, No. 26, Art. 3528; 2013, No. 22, Art. 2809; No. 36, Art. 4578; No. 37, Art. 4703; No. 45, item 5822; No. 46, item 5952; 2014, No. 21, item 2710; No. 26, item 3577; No. 29, item 4160; No. 32, item 4499; No. 36, item . 4868), I order:
1. Approve the attached Model Submission Procedure social services in semi-stationary form social service.
Registration number 35410
Approximate procedure for the provision of social services in a semi-stationary form of social services
1. The approximate procedure for the provision of social services in the semi-stationary form of social services (hereinafter referred to as the Approximate Procedure) determines the rules for the provision of social services in the semi-stationary form of social services to citizens of the Russian Federation, foreign citizens and stateless persons permanently residing on the territory of the Russian Federation, refugees who are recognized those in need of social services in a semi-stationary form of social services and who are provided with a social service or social services (hereinafter referred to as recipients of social services).
2. Social services in the semi-stationary form of social services include activities for the provision of social services to recipients of social services, which is aimed at improving their living conditions.
3. When determining the types of social services necessary for a citizen, provided in a semi-stationary form of social services, the need of the recipient of social services to receive such services, the nature of the circumstances that worsen or may worsen his living conditions are taken into account.
4. The basis for considering the issue of providing social services in a semi-stationary form of social services is an application for the provision of social services submitted in writing or electronically, drawn up in the form approved by order of the Ministry of Labor and Social Protection of the Russian Federation dated March 28, 2014 No. 159n "On approval of the application form for the provision of social services" (registered by the Ministry of Justice of Russia on May 26, 2014 No. 32430) (hereinafter referred to as the application).
Recipients of social services have the right to apply for receiving social services in a semi-stationary form of social services personally or through a legal representative, other citizens, state bodies, local governments, public associations (hereinafter referred to as the representative) * (1). At the same time, the personal participation of recipients of social services does not deprive them of the right to have a representative, just as the participation of a representative does not deprive recipients of social services of the right to receive social services.
5. The approximate procedure for the provision of social services in a semi-stationary form, with the exception of urgent social services, the provision of which is provided for in paragraph 7 of the Model Procedure, includes the following actions:
1) acceptance of the application;
2) informing about the procedure for providing social services in the semi-stationary form of social services, types, terms, conditions for their provision, about the tariffs for these services and about their cost for the recipient of social services, about the possibility of receiving these services free of charge;
3) explanation to the recipient of social services or his representative of the procedure for receiving documents that must be submitted to recognize a citizen in need of social services and make a decision on the provision of social services in a semi-stationary form of social services;
4) analysis of the submitted documents necessary for making a decision on the provision of social services in the semi-stationary form of social services, and making a decision on the provision of social services in the semi-stationary form of social services to the recipient of social services or a decision to refuse to provide social services in the semi-stationary form of social services in accordance with Part 2 of Article 15 of Federal Law No. 442-FZ of December 28, 2013 "On the Fundamentals of Social Services for Citizens in the Russian Federation" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2013, No. 52, Art. 7007; 2014, No. 30, Art. 4257 );
5) drawing up an individual program for the provision of social services (hereinafter - an individual program);
6) conclusion of an agreement on the provision of social services in a semi-stationary form of social service between the provider of social services and the recipient of social services (representative) (hereinafter referred to as the agreement);
7) provision of social services to the recipient of social services in a semi-stationary form of social services in accordance with the concluded agreement;
8) termination of the provision of social services in a semi-stationary form of social services in connection with the occurrence of the grounds provided for in paragraph 43 of the Model Procedure.
6. The deadlines for performing the actions provided for in paragraph 5 of the Model Procedure cannot exceed the deadlines established by the legislative and other regulatory legal acts of the Russian Federation and the constituent entities of the Russian Federation.
The time for the implementation of the actions provided for in subparagraphs 1 - 3 of paragraph 5 of the Approximate Procedure should not exceed 15 minutes from the moment the application is received.
The term for the implementation of the actions provided for in subparagraph 4 of paragraph 5 of the Approximate Procedure should not exceed 5 working days * (2) from the date of submission of the application and documents necessary for making a decision on the provision of social services in a semi-stationary form of social service.
The term for the implementation of the actions provided for in subparagraph 5 of paragraph 5 of the Approximate Procedure should not exceed 10 working days * (3) from the date of submission of the application and documents necessary for making a decision on the provision of social services in a semi-stationary form of social services.
The term for the implementation of the actions provided for in subparagraph 6 of paragraph 5 of the Model Procedure should not exceed 1 day * (4) from the date of submission to the social service provider of an individual program and documents necessary for making a decision on the provision of social services in a semi-stationary form of social service.
7. The provision of urgent social services in a semi-stationary form of social service includes the following actions:
1) acceptance of an application, as well as receiving from medical, educational or other organizations that are not part of the social service system, information about citizens in need of the provision of urgent social services in a semi-stationary form of social service (hereinafter referred to as recipients of urgent social services);
2) informing about the procedure for providing social services in a semi-stationary form of social services, types of social services, terms, conditions for their provision, tariffs for these services and their cost for the recipient of social services, about the possibility of receiving these services free of charge;
3) explanation to the recipient of social services or a representative of the procedure for receiving documents necessary for making a decision on the provision of urgent social services in a semi-stationary form of social service;
4) analysis of the submitted documents necessary for making a decision on the provision of urgent social services in a semi-stationary form of social service, and making a decision on the provision of urgent social services in a semi-stationary form of social services to a recipient of social services or a decision to refuse to provide urgent social services in a semi-stationary form of social service;
5) provision of urgent social services to the recipient in a semi-stationary form of social services;
6) drawing up an act on the provision of urgent social services in a semi-stationary form of social services, which is confirmed by the signature of the recipient of urgent social services;
7) termination of the provision of urgent social services in a semi-stationary form of social services in connection with the occurrence of the grounds provided for in paragraph 43 of the Model Procedure.
8. The deadlines for performing the actions provided for in paragraph 7 of the Model Procedure cannot exceed the deadlines established by the legislation of the Russian Federation and (or) the legislation of the constituent entities of the Russian Federation.
The time for the implementation of the actions provided for in subparagraphs 1 - 3 of paragraph 7 of the Approximate Procedure should not exceed 15 minutes from the moment the application is received.
The term for the implementation of the actions provided for in subparagraphs 4 - 5 of paragraph 7 of the Approximate Procedure is determined within the timeframe determined by the need of the recipient of social services (immediately) * (5).
The term for the implementation of the actions provided for in subparagraph 6 of paragraph 7 of the Approximate Procedure should not exceed 1 business day from the date of provision of urgent social services to the recipient of social services in a semi-stationary form of social services.
The term for the implementation of the actions provided for in subparagraph 7 of paragraph 7 of the Model Procedure is determined in accordance with part 10 of Article 8 of the Federal Law.
9. The decision to provide social services in a semi-stationary form of social service is made on the basis of:
1) an identity document of the recipient of social services (representative);
2) a document confirming the authority of the representative (if the representative applies);
3) a document confirming the place of residence and (or) stay, actual residence of the recipient of social services (representative);
4) documents (information) confirming that the recipient of social services has circumstances that worsen or may worsen his living conditions, which served as the basis for recognizing a citizen as in need of social services in a semi-stationary form of social service;
5) documents on the living conditions and family composition (if any) of the recipient of social services, income of the recipient of social services and members of his family (if any), property belonging to him (them), necessary to determine the average per capita income for the provision of social services free of charge;
6) individual program (if there is a valid individual program);
7) other documents required for the provision of social services in the semi-stationary form of social services, provided for by the procedure for the provision of social services by social service providers * (6).
10. The documents necessary for making a decision on the provision of social services in a semi-stationary form of social services are submitted by the recipient of social services personally or are subject to submission as part of interdepartmental information interaction in accordance with the requirements of Article 7 of the Federal Law of July 27, 2010 No. 210-FZ " On the organization of the provision of state and municipal services" (Collected Legislation of the Russian Federation, 2010, No. 31, item 4179; 2011, No. 27, item 3880; No. 49, item 7061; 2012, No. 31, item 4322; 2013, No. 27, item 3477).
11. Social services in the semi-stationary form of social services are provided to recipients of social services in accordance with individual programs and on the basis of an agreement * (7).
12. When concluding an agreement, recipients of social services (representatives) must be familiarized with the conditions for the provision of social services in a semi-stationary form of social service, the rules internal regulations for recipients of social services, to obtain information about their rights, obligations, types of social services that will be provided to them, the timing, procedure, their provision, the cost of providing these services.
13. Social services in the semi-stationary form of social services are provided to their recipients by the provider of social services in certain time days*(8).
14. The recipient of social services is provided the following types social services in a semi-stationary form of social service:
1) social and domestic, aimed at supporting the life of recipients of social services in everyday life;
2) socio-medical, aimed at maintaining and preserving the health of recipients of social services by organizing care, assisting in the implementation of recreational activities, systematic monitoring to identify deviations in the state of health;
3) socio-psychological, providing assistance in correcting the psychological state of recipients of social services for adaptation in the social environment, including the provision of psychological assistance anonymously using a helpline;
4) socio-pedagogical, aimed at preventing deviations in the behavior and development of the personality of recipients of social services, forming their positive interests (including in the field of leisure), organizing their leisure, helping the family in raising children;
5) social and labor, aimed at providing assistance in employment and in solving other problems related to labor adaptation;
6) social and legal, aimed at providing assistance in obtaining legal services, including free of charge, in the protection of rights and legitimate interests recipients of social services;
7) services to increase the communication potential of recipients of social services with disabilities, including children with disabilities;
8) urgent social services.
15. In the semi-residential form of social services, the provision of social services is provided in the scope of services included in the list of social services provided by social service providers, approved by the law of the subject of the Russian Federation * (9) (hereinafter - the List).
16. The provision to citizens, at their request, expressed in writing or electronically, for a fee of additional social services in a semi-stationary form of social services, in excess of the social services included in the List, is carried out in the manner established by the state authorities of the constituent entities of the Russian Federation within the powers established Part 2 of Article 11 of the Federal Law.
17. The per capita norm for financing social services provided in the semi-stationary form of social services is established by the constituent entity of the Russian Federation as part of the implementation of paragraph 10 of Article 8 of the Federal Law, taking into account guidelines according to its calculation, approved by the Government of the Russian Federation in accordance with paragraph 2 of Part 1 of Article 7 of the Federal Law.
18. When calculating the volume of provision of social services in a semi-stationary form of social services, the norms and standards established in accordance with clauses 6, 7 of part 2 of article 7, parts 5, 6 of article 8 of the Federal Law are taken into account, based on which social services are provided in a stationary form social services, including nutritional standards, standards for the provision of living space, equipment with soft inventory.
If the relevant norms and standards are not established, the volume of provision of social services in the semi-stationary form of social services cannot be less than the volume provided for the recipient of social services in the individual program and contract.
19. The main indicators that determine the quality of social services in the semi-stationary form of social services provided to recipients of social services are:
1) indicators characterizing the satisfaction of social service recipients with social services, the absence of justified complaints, the number of positive reviews about the work of the social service provider;
2) ensuring the openness of documents in accordance with which the provider of social services operates in the field of stationary social services (charter (regulation); guidelines, rules, instructions, methods of working with recipients of social services and their own activities; operational documents for equipment, instruments and apparatus , other documents);
3) the number of recipients of social services covered by social services from this social service provider;
4) the availability of conditions for the placement of social service providers (including the availability of social services for the disabled and other persons, taking into account the limitations of their life, other conditions that affect the quality of social services provided to recipients of social services);
5) the staffing of the social service provider with specialists and their qualifications;
6) the availability of special and technical equipment (equipment, devices, apparatus) of the premises of the social service provider;
7) the state of information on the procedure and rules for the provision of social services, the organization of semi-stationary social services;
8) improving the quality of social services and the efficiency of their provision (determined on the basis of measures aimed at improving the activities of the social service provider in the provision of social services);
9) other indicators determined in the procedure for the provision of social services in accordance with Part 10 of Article 8 of the Federal Law.
20. When assessing the quality of social services in the semi-stationary form of social services provided to recipients of social services, the following criteria are used:
1) the completeness of the provision of social services in a semi-stationary form of social services, including taking into account the volume of social services provided, the timing of the provision of social services, and other criteria that allow assessing the completeness of the provision of social services;
2) the timeliness of the provision of social services, including taking into account the degree of need of the recipient of social services;
3) the effectiveness (efficiency) of the provision of social services (improvement of the living conditions of the recipient of social services).
21. Assessment of the quality of the provision of social services includes an assessment of:
1) living space provided by the social service provider, in terms of size and other vital indicators (the condition of buildings and premises, their comfort), which should ensure the convenience of the stay of recipients of social services;
2) premises provided for the provision of social services, which, in terms of size, location and configuration, must ensure the possibility of providing all types of social services, taking into account the specifics of the recipients of social services, meet sanitary and hygienic standards and requirements;
3) furniture and equipment that should be comfortable to use, selected taking into account the physical condition of the recipients of social services, comply with sanitary and hygienic standards;
4) nutrition, which must be prepared from good-quality products, meet the needs of recipients of social services in terms of calories, comply with established nutritional standards, sanitary and hygienic requirements and standards;
5) the provision of services provided to recipients of social services who are not capable of self-service, which must ensure the implementation of the procedures necessary for recipients of social services without causing any harm to their health, physical or moral suffering and inconvenience;
6) other social services provided by the provider of social services.
22. Assessment of the quality of the provision of social and medical services includes an assessment of:
1) timely and to the extent necessary, the implementation of procedures related to the preservation of the health of recipients of social services;
2) monitoring the recipients of social services to identify deviations in their health status;
3) carrying out procedures related to the preservation of the health of recipients of social services, recreational activities that must be carried out with the utmost care and caution without causing any harm to recipients of social services;
4) measures to consult recipients of social services on social and medical issues, which should ensure the provision of qualified assistance to recipients of social services in the correct understanding and solution of the specific problems they face related to maintaining health;
5) assisting in the implementation of classes on adaptive physical education which should ensure that the recipients of social services master an accessible and safe for health complex of physical exercises in order to systematically perform it to improve their health;
6) other social and medical services provided by the provider of social services.
23. Assessment of the quality of socio-psychological services includes an assessment of:
1) socio-psychological counseling, which should ensure the provision of qualified assistance to recipients of social services in establishing interpersonal relationships, including for preventing and overcoming family conflicts;
2) psychological assistance, the provision of which should help the recipient of social services to discover and mobilize internal resources, solve the socio-psychological problems that have arisen;
3) socio-psychological patronage, which should, on the basis of systematic monitoring of recipients of social services, ensure timely identification of situations of mental discomfort, personal (intrapersonal) or interpersonal conflict and other situations that worsen the living conditions of recipients of social services, in order to provide them with the necessary socio-psychological services;
4) other socio-psychological services provided by the provider of social services.
24. Assessment of the quality of socio-pedagogical services includes an assessment of:
1) socio-pedagogical correction, the implementation of which should ensure the provision of qualified and effective pedagogical assistance, which is needed by recipients of social services receiving social services in a semi-stationary form of social service (in the form of conversations, explanations, recommendations);
2) the formation of positive interests of recipients of social services, the organization of their leisure, which should ensure the satisfaction of the socio-cultural and spiritual needs of recipients of social services (both adults and children), broadening their horizons, the sphere of communication, increasing the creative activity of recipients of social services;
3) other socio-pedagogical services provided by the provider of social services.
25. Assessment of the quality of social and labor services includes an assessment of:
1) the quality of services related to the organization of obtaining or assistance in obtaining education and (or) qualifications for persons with disabilities (including children with disabilities) in accordance with their physical capabilities and mental abilities, which are determined by the extent to which the conditions created by the provider of social services for the pre-school education of disabled children and their schooling, as well as for the education of adults with disabilities, contribute to the successful and effective implementation of educational work and training;
2) measures taken to use the labor opportunities of social service recipients and teach them available professional skills, their sufficiency and timeliness;
3) measures taken to assist in finding employment;
4) other social and labor services provided by the provider of social services.
26. Assessment of the quality of social and legal services includes an assessment of:
1) assistance in the preparation and restoration of documents, which should provide an explanation to the recipients of social services of the content of the necessary documents, depending on their purpose, presentation and writing (if necessary) of the text of documents or filling out forms, writing cover letters;
2) the effectiveness of the provision of legal assistance to recipients of social services, which should ensure a timely and objective solution of the legal problems facing the recipient of social services;
3) other social and legal services provided by the provider of social services.
27. Assessment of the quality of services provided in order to increase the communicative potential of recipients of social services with disabilities, including children with disabilities, includes an assessment of:
1) teaching disabled people (disabled children) how to use technical means rehabilitation, which should develop in the disabled (disabled children) practical skills of the ability to independently use these means;
2) carrying out social and rehabilitation measures that should contribute to the restoration social status recipients of social services with disabilities, including children with disabilities, to improve the interaction of the recipient of social services with society;
3) training recipients of social services with disabilities, including children with disabilities, the skills of behavior in everyday life and public places, which should ensure the formation of the recipient of social services as an independent person, cultured, polite, prudent and benevolent in relation to others, and also teaching the internal discipline of a person who is able to serve himself in everyday conditions;
4) training recipients of social services with disabilities, including disabled children, in computer literacy skills, which should develop practical skills in the recipients of social services to be able to independently use a computer;
5) other services provided in order to increase the communication potential of recipients of social services with disabilities, including children with disabilities, provided by the provider of social services.
28. The assessment of the quality of urgent social services in the semi-residential form of social services includes an assessment of the timeliness and completeness of the volume of social services provided in relation to the need of the recipient of social services for specific social services.
29. The quality indicators of the provision of social services in the semi-stationary form of social services and the assessment of the results of their provision by social service providers are determined based on the results of the provision of social services in relation to each specific recipient of social services.
30. The conditions for the provision of social services in the semi-stationary form of social services are established in accordance with clause 5 of part 3 of Article 27 of the Federal Law, taking into account the conditions established by the recipient of social services in the individual program and contract.
31. When receiving social services in a semi-stationary form of social services, recipients of social services have the right to:
1) respectful and humane attitude;
2) choice of a social service provider;
3) receiving free of charge in an accessible form information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost, about the possibility of receiving these services free of charge;
4) refusal to provide social services;
5) ensuring conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as for proper care;
6) free visits by representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons in the daytime and in the evening;
7) confidentiality of personal information that became known during the provision of services;
8) protection of their rights and legitimate interests, including in court.
32. The recipient of social services is obliged to inform the provider of social services in writing in a timely manner about changes in the circumstances that necessitate the provision of social services.
33. When providing social services in a semi-stationary form of social service, the social service provider is obliged:
1) observe the rights of man and citizen;
2) ensure the inviolability of the person and the safety of recipients of social services;
3) ensure that recipients of social services (representatives) are familiarized with the title documents on the basis of which the social service provider operates and provides social services;
4) ensure the safety of personal belongings and valuables of recipients of social services;
5) provide recipients of social services with the opportunity to use communication services, including the Internet information and telecommunication network, postal services;
6) inform the recipients of social services about the rules of fire safety, operation of the provided devices and equipment;
7) provide recipients of social services with living conditions that meet sanitary and hygienic requirements, as well as proper care;
8) perform other duties related to the implementation of the rights of recipients of social services for social services in a semi-stationary form of social services.
34. The result of the provision of social services in the semi-stationary form of social services is the improvement of the living conditions of the recipient of social services.
35. Social services in the semi-residential form of social services are provided free of charge, for a fee or a partial fee.
The decision on the conditions for the provision of social services in a semi-stationary form of social services (free of charge, for a fee or partial payment) is made on the basis of the documents submitted by the recipient of social services (representative), taking into account the average per capita income of the recipient of social services, the subsistence minimum established in the constituent entity of the Russian Federation, as well as tariffs for social services*(10).
The calculation of the average per capita income in relation to the recipient of social services, with the exception of the persons specified in paragraph 36 of the Approximate Procedure, is made on the date of application and is carried out on the basis of documents (information) provided for by the procedure for the provision of social services by social service providers, approved in accordance with Part 10 of Article 8 of the Federal Law , on the composition of the family, the presence (absence) of income of family members or a single citizen and property belonging to them (him) on the right of ownership.
36. Social services in the semi-stationary form of social services are provided free of charge:
1) minor children*(11);
2) persons affected by emergency situations, armed interethnic (interethnic) conflicts * (12);
37. Social services in the semi-stationary form of social services are provided free of charge if, on the date of application, the average per capita income of the recipient of social services is below the limit value or equal to the limit value of the average per capita income for the provision of social services free of charge, established by the law of the subject of the Russian Federation * (14).
38. Social services in the semi-residential form of social services are provided for a fee or a partial fee, if on the date of application the average per capita income of the recipient of social services exceeds the maximum per capita income for the provision of social services free of charge, established by the law of the subject of the Russian Federation.
39. The amount of the monthly fee for the provision of social services in the semi-stationary form of social services is calculated on the basis of tariffs for social services, but cannot exceed fifty percent of the difference between the average per capita income of the recipient of the social service and the maximum per capita income for the provision of social services free of charge, determined in accordance with with Part 5 of Article 31 of the Federal Law.
40. The procedure for approving tariffs for social services in the semi-stationary form of social services based on per capita norms for financing social services is established in accordance with Part 11 of Article 8 of the Federal Law.
41. Payment for the provision of social services in the semi-stationary form of social services is made in accordance with the contract.
42. The provider of social services has the right to refuse (suspend) the recipient of social services in the provision of social services in a semi-stationary form of social services, including temporarily, if the recipient of social services does not submit the documents necessary for the provision of social services specified in paragraphs 5, 7 of the Approximate Procedure which the recipient of the social service, in accordance with the current legislation, is obliged to provide personally.
43. The grounds for terminating the provision of social services in a semi-stationary form of social services are:
1) a written application of the recipient of social services on the refusal to provide social services in a semi-stationary form of social service * (15);
2) the expiration of the term for the provision of social services in accordance with the individual program and (or) the expiration of the contract * (16);
3) violation by the recipient of social services (representative) of the conditions stipulated by the contract * (17);
4) death of a recipient of social services or liquidation (termination of activities) of a provider of social services;
5) a court decision on recognizing the recipient of social services as missing or dead;
6) conviction of the recipient of social services to serving a sentence in the form of deprivation of liberty.
_____________________________
*(1) Article 14 of the Federal Law of December 28, 2013 No. 442-FZ “On the Fundamentals of Social Services for Citizens in the Russian Federation” (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2013, No. 52, Art. 7007; 2014, No. 30, Art. 4257).
*(2) Part 2 of Article 15 of the Federal Law.
*(3) Part 4 of Article 16 of the Federal Law.
*(4) Part 1 of Article 17 of the Federal Law.
*(5) Part 2 of Article 21 of the Federal Law.
*(6) Part 10 of Article 8 of the Federal Law.
*(7) Approximate form The contract is approved in accordance with Part 13 of Clause 2 of Article 7 of the Federal Law.
*(8) Part 2 of Article 19 of the Federal Law.
*(9) Part 9 of Article 8 of the Federal Law.
*(10) Part 2 of Article 31 of the Federal Law.
*(11) Part 1 of Article 31 of the Federal Law.
*(12) Part 1 of Article 31 of the Federal Law.
*(13) Part 3 of Article 31 of the Federal Law.
*(14) Part 2 of Article 31 of the Federal Law.
*(15) Article 18 of the Federal Law.
*(16) Part 1 of Article 16 of the Federal Law.
*(17) Paragraph 2 of Part 1 of Article 11 of the Federal Law.
Document overview
Approximate rules for the provision of social services in a semi-hospital have been established. They were developed in connection with the adoption of a new law on the basics of social services for citizens. We are talking about household, medical, psychological, pedagogical, labor, legal, urgent social services, as well as services to increase the communicative potential of people with disabilities.
Services are provided in accordance with individual programs and on the basis of an agreement at a certain time of the day.
The per capita standard for financing services is set by the region.
The indicators and criteria for assessing the quality of services, as well as the components of the assessment for each of their types, are determined.
The rights and obligations of recipients and service providers are established.
Services are provided free of charge or for a fee (full or partial). They are free of charge for minors, victims of emergency situations, armed interethnic (interethnic) conflicts, persons, and other citizens.
The amount of the monthly fee is calculated based on the tariffs for services. It cannot exceed 50% of the difference between the average per capita income of the recipient of services and the maximum per capita income for their provision free of charge. Payment is made in accordance with the contract.
August 19, 2019 , Business environment. Development of competition Rules for the implementation of the action plan "Transformation of the business climate" approved Resolution dated August 10, 2019 No. 1042, order dated August 10, 2019 No. 1795-r. The decisions made will make it possible to create an integrated system for the formation, monitoring and control of the implementation of the action plan "Transformation of the business climate", to establish the powers of expert groups and increase responsibility for the results of their activities, as well as to involve the subjects entrepreneurial activity in the process of regulatory improvement of the business environment.
August 16, 2019 , Theatre. Music. art On the award in 2019 of the Fyodor Volkov Prize of the Government of Russia for his contribution to the development of theatrical art Order dated August 9, 2019 No. 1777-r
August 15, 2019 , National project "International cooperation and export" The Strategy for the Development of Export of Services until 2025 was approved Order dated August 14, 2019 No. 1797-r. The goal of the Strategy is to create prerequisites for increasing competitiveness Russian services in global markets and the formation of attractive conditions in Russia based on approaches to the regulation and taxation of export activities.
August 15, 2019 , Crop production Approved Long term strategy development of the grain complex in Russia until 2035 Order dated August 10, 2019 No. 1796-r. The goal of the Strategy is to form a highly efficient, scientifically and innovatively oriented, competitive and investment-attractive balanced system production, processing, storage and sale of basic grain and leguminous crops, products of their processing, which guarantees Russia's food security, fully meets the country's domestic needs and creates a significant export potential.
August 14, 2019 , Circulation of medicines, medical devices and substances A decision was made to conduct an experiment on the labeling of wheelchairs related to medical devices Decree of August 7, 2019 No. 1028. From September 1, 2019 to June 1, 2021, an experiment will be conducted to label wheelchairs related to medical devices with identification tools. The purpose of the experiment is to study the issues of the operation of the wheelchair labeling system and monitor their turnover, organize effective interaction public authorities, including regulatory authorities, with participants in the circulation of wheelchairs.
August 12, 2019 , History. Memory The federal target program "Perpetuating the memory of those who died defending the Fatherland for 2019-2024" was approved Decree of August 9, 2019 No. 1036. As part of the implementation of the federal target program “Perpetuating the memory of those who died in defense of the Fatherland for 2019-2024”, it is planned, in particular, to arrange and restore military graves in Russia, and to put the names of those who died defending the Fatherland on memorial plates at the burial place.
August 8, 2019 , Legal issues of the work of the Government of Russia Changes have been made to the procedure for organizing project activities in the Government of Russia Decree of July 30, 2019 No. 981. The purpose of the changes made to the organization of project activities is to increase the role and responsibility of project committees and curators of national projects, to increase the efficiency of their decision-making necessary to achieve the goals, indicators and objectives of national projects.
August 6, 2019 , Automotive and special equipment 10 billion rubles allocated for the renewal of the ambulance fleet medical care and school buses in the subjects of the Federation Order dated August 2, 2019 No. 1724-r. 10 billion rubles are allocated from the Government's reserve fund for the additional delivery of at least 1.2 thousand new ambulances and 2.2 thousand school buses to the subjects of the Federation.
August 1, 2019 , Territories of advanced socio-economic development in the Far Eastern Federal District The territory of advanced socio-economic development "Transbaikalia" was created Decree of July 31, 2019 No. 988. The creation of the ASEZ "Transbaikalia" is aimed at the development of the Transbaikal Territory, the formation competitive advantage to attract investors, create additional jobs.
August 1, 2019 , General issues of the development of the Far Eastern Federal District More than 15.5 billion rubles were allocated additionally for social development centers of economic growth in the Far East federal district Order dated July 30, 2019 No. 1681-r. An additional 15.54 billion rubles were allocated for the development of social, engineering and transport infrastructure in the Republic of Sakha (Yakutia), Primorsky Krai, Magadan and Sakhalin regions and the Jewish Autonomous Region in 2019–2021.
July 19, Friday Limiting levels of co-financing from the federal budget of expenditure obligations of the subjects of the Federation have been established Order dated July 17, 2019 No. 1553-r. The maximum levels of co-financing from the federal budget of expenditure obligations of the regions for 2020 and for the planning period of 2021 and 2022 for the constituent entities of the Federation have been approved. This will allow the federal executive authorities - the main administrators of federal budget funds and the executive authorities of the subjects of the Federation to determine the amount of co-financing when providing subsidies for 2020-2022.
1of this Federal Law, is carried out at the place of residence of a citizen from the date of establishment of a monthly cash payment to him in accordance with the legislation of the Russian Federation.
2. The period for the provision of social services to citizens in accordance with this Chapter is a calendar year.
If a citizen within a calendar year has acquired the right to receive social services in accordance with this chapter, the period for the provision of social services to him is the period from the date the citizen acquired the right to receive social services until December 31 of the current year.
If a citizen within a calendar year has lost the right to receive social services in accordance with this Chapter, the period for the provision of social services to him is the period from January 1 to the date the citizen loses the right to receive social services.
3. A citizen who has the right to receive social services in accordance with this Federal Law may refuse to receive them by submitting an application to the territorial authority pension fund of the Russian Federation, making a monthly cash payment to him, directly to the territorial body of the Pension Fund of the Russian Federation, through Multifunctional Center provision of state and municipal services (hereinafter referred to as the multifunctional center) or in any other way (including sending an application in the form of an electronic document, the procedure for issuing which is determined by the Government of the Russian Federation and which is sent using information and telecommunication networks, including a single portal of state and municipal services) .
It is allowed to refuse to receive a set of social services in full, to refuse to receive one of the social services provided for in paragraphs 1, 1.1 and 2 of part 1 of Article 6.2 of this Federal Law, and to refuse to receive any two social services provided for in paragraphs 1, 1.1 and 2 of part 1 Article 6.2 of this Federal Law.
(see text in previous edition)
ConsultantPlus: note.
An application for refusal of social services submitted for 2009 is valid from 01/01/2009 to December 31 of the year in which a citizen applies for the resumption of the provision of social services (Federal Law of December 22, 2008 N 269-FZ).
4. Until October 1 of the current year, a citizen may submit an application for refusal to receive a set of social services (social services) for the period from January 1 of the year following the year of filing the said application, and until December 31 of the year in which the citizen applies for renewal providing him with a set of social services (social services).
An application for the resumption of the provision of a set of social services (social services) is submitted before October 1 of the current year for the period from January 1 of the year following the year in which the application was submitted.
A citizen may submit an application for refusal to receive a set of social services (social services) or for the resumption of its (her) provision directly to the territorial body of the Pension Fund of the Russian Federation, through a multifunctional center or in another way (including sending an application in the form of an electronic document, the procedure registration of which is determined by the Government of the Russian Federation and which is sent using information and telecommunication networks, including a single portal of state and municipal services). In the latter case, identification and authentication of the signature of a citizen are carried out:
(see text in previous edition)
(see text in previous edition)
2) the body (organization) with which the Pension Fund of the Russian Federation has concluded an agreement on mutual certification of signatures.
In legal practice, when they talk about the legal order, they proceed from the fact that such an order, firstly, is regulated by the rules of law, and secondly, it is ensured by the competent and competent application of the requirements of law, as well as the onset of responsibility in case of deviation from the indicated requirements. Such a rule in social sphere should meet the rights and freedoms of a person, his interests, contributing to their most effective protection and protection.IN last years there have been significant changes in the legislative regulation of not only the concept of social services, but also the procedure for their provision social workers. This mainly affected the area in which such work is carried out on professional basis. In accordance with the ongoing in recent years, not only in our country, but also in many other foreign countries administrative reform aimed at improving the management system and improving the quality of services provided to the population, an important role is assigned to their regulation.
In regulating the procedure for the provision of social services, the main role belongs to administrative regulations. For example, the administrative regulation of the Ministry of Social Protection of the Population of the Moscow Region for the provision of a public service “Providing social support measures for the provision of free prosthetic and orthopedic care and free hearing aid to persons who have a place of residence in the Moscow Region, who do not have a limitation on the ability to work (or a disability group) ”, approved by order of the Minister of Social Protection of the Population of the Government of the Moscow Region dated August 8, 2007 No. 345, includes a rather detailed procedure for obtaining such support. In particular, it establishes in detail and consistently the requirements for the procedure for providing public services and informing about it; information about the documents required to receive public services and the procedure for their placement; information about the schedule (mode) of work of territorial structural divisions, reception days for the population; location; the time of providing a break for rest and meals for specialists; general reference phones; list of grounds for refusal to provide public services, etc.
Thus, the administrative regulation for the provision of social services is a regulatory legal act that establishes the procedure for the provision of state or municipal services. Such administrative regulations are required to develop and use all public authorities and local governments providing services to the population. These regulations take into account both the peculiarities of the activities of such bodies and the specifics of the services provided.
At the same time, the procedure for the provision of social services includes a number of general rules which are fixed by law, regardless of the type of such service. First of all, the legislation requires without fail to take into account:
I) legal status a person who finds himself in a difficult life situation;
2) organizational and legal form of an institution, enterprise or other organization providing this service (state and municipal service, public association and business community);
3) the legal basis for the provision of a social service (regulatory legal act that establishes this service, or a concluded agreement or charter charitable organization). In particular, if such a service is provided on the basis of a civil law contract, then in this case the law of obligations applies. They regulate the procedure for concluding and executing an agreement, as well as compensation for damages due to non-performance (improper performance) of such agreements.
With regard to individual social services, the procedure for their provision is established in some detail by the relevant laws and by-laws. In particular, the 2013 Federal Law on the Fundamentals of Social Services establishes requirements for the procedure for the provision of social services, which are mandatory for providers of social services. The procedure for the provision of social services is established by the forms of social services, types of social services and includes:
. name of the social service;
. social service standard;
. rules for the provision of social services free of charge or for a fee or a partial fee;
. requirements for the activities of a social service provider in the field of social services;
. a list of documents required for the provision of a social service, indicating the documents and information that the recipient of the social service must submit, and the documents that are subject to submission as part of interdepartmental information interaction or are submitted by the recipient of the social service according to own initiative, as well as other provisions depending on the form of social services, types of social services.
the federal law dated July 27, 2010 No. 210-FZ (as amended on July 21, 2014) "On the organization of the provision of state and municipal services" pays special attention to the regulation, in particular, of multifunctional centers for the provision of state and municipal services, which are understood as organizations created in the organizational and legal form of the state or municipal institution that meet the requirements of the law and are authorized to organize the provision of state and municipal services, including in electronic form, on the basis of the "one stop shop" principle. The provision of state and municipal services in electronic form is understood as the provision of such services using information and telecommunication technologies, including the use of a single portal of state and municipal services and (or) regional portals of state and municipal services, as well as the use of a universal electronic card, including the implementation in this provision electronic interaction between government bodies, local authorities, organizations and applicants. In order to provide state and municipal services in electronic form, other means of information and telecommunication technologies may be used in cases and in the manner determined by the Government of the Russian Federation1.
Accordingly, the portal of state and municipal services is defined as a state information system that provides the provision of state and municipal services in electronic form, as well as access for applicants to information about state and municipal services intended for distribution using the Internet information and telecommunication network and placed in state and municipal information systems that ensure the maintenance of registers of state and municipal services.
This law also regulates such issues of providing state and municipal services as the procedure for interaction with the applicant; interdepartmental information interaction; provision of necessary documents and information; charging the applicant a fee for the provision of services; provision of services that are necessary and mandatory for the provision of state and municipal services; organization of the provision of state and municipal services in electronic form, etc.
Such additional rules to the procedure for rendering individual services are also regulated by the Federal Law on State social assistance 1999, which, specifying the procedure for the provision of social services, establishes the following rules:
1) registration of the right of citizens to receive social services is carried out at the place of residence of a citizen from the date of establishment of a monthly cash payment in accordance with the legislation of the Russian Federation;
2) the period of provision of social services to citizens is a calendar year. If a citizen acquired the right to receive social services during a calendar year, the period for providing social services to him is the period from the date the citizen acquired the right to receive social services until December 31 of the current year. If a citizen has lost the right to receive social services during a calendar year, the period for the provision of social services to him is the period from January 1 until the date the citizen loses the right to receive social services;
3) a citizen who has the right to receive social services may refuse to receive them by submitting an application to the territorial body of the Pension Fund of the Russian Federation, which makes a monthly cash payment to him (directly to such a territorial body or through a multifunctional center for the provision of state and municipal services or otherwise , including by sending an application in the form of an electronic document using information and telecommunication networks, including a single portal of state and municipal services). It is allowed to refuse to receive a set of social services in full, refuse to receive one of the social services and refuse to receive any two social services;
4) an application for the resumption of the provision of a set of social services (social services) is submitted before October 1 of the current year for the period from January 1 of the year following the year in which the application was submitted. A citizen may file an application for refusal to receive a set of social services (social services) or for the resumption of his (her) provision directly to the territorial body of the Pension Fund of the Russian Federation, through a multifunctional center or in another way. Establishing the identity and verifying the authenticity of a citizen's signature is carried out by a notary or in the manner prescribed by the Civil Code of the Russian Federation; by the body (organization) with which the Pension Fund of the Russian Federation has concluded an agreement on mutual certification of signatures, and by other means;
5) the procedure for the provision of social services to citizens is established by the federal executive body that performs the functions of developing and implementing public policy and legal regulation in the field of labor and social protection of the population, and the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of healthcare (currently the Ministry of Labor and Social Protection of the Russian Federation and the Ministry of Health of the Russian Federation) .
The procedure for obtaining social services related to psychiatric care is determined in the same detail. As a rule, these are additional requirements for the procedure for the provision of services. For example, the Law of the Russian Federation of July 2, 1992 No. 3185-1 (as amended on October 14, 2014) “On Psychiatric Care and Guarantees of Citizens’ Rights in its Provision” provides for the control of public associations as an additional condition. In particular, these may be public associations of psychiatrists, other public associations in accordance with their charters (regulations), which have the right to exercise control over the observance of the rights and legitimate interests of citizens at their request or with their consent when providing them with psychiatric care. Visiting right medical organizations providing psychiatric care, stationary institutions social services for persons suffering from mental disorders should be reflected in the charters (regulations) of these associations and agreed with the bodies in charge of these medical organizations.
Determining the procedure for the provision of social services, the domestic legislative system gives an important place to the information support of social work, realizing its information openness. To this end, legislation may establish the obligation to maintain a register of such services. In particular. Federal Law No. 210-FZ of July 27, 2010 (as amended on July 21, 2014) “On the Organization of the Provision of State and Municipal Services” contains a requirement that state and municipal services are subject to inclusion, respectively, in the registers of state and municipal services.
If social work are engaged in public associations, the procedure for the provision of social services by them is regulated mainly by the statutory and other constituent and other documents of public associations.
