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Features of the motivation of entrepreneurial activity in tourism. Entrepreneurial activity in the field of tourism. public corporation

Features of the motivation of entrepreneurial activity in tourism.  Entrepreneurial activity in the field of tourism.  public corporation

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    MODULE 2. Fundamentals of entrepreneurship in tourism.

    TOPIC 1: Entrepreneurship in tourism.

    1. The essence and content of entrepreneurial activity in tourism.

    2. Forms of business organization in tourism.

    The essence and content of entrepreneurial activity in tourism.

    Entrepreneurship- it is the initiative activity of economic entities associated with the innovative use of property, Money and other resources in order to achieve commercial and other success based on a combination of personal benefit with the public good.

    In area tourism activities Entrepreneurship is more related to the provision of services.

    Business entities (entrepreneurs) can be both individual individuals acting on their own behalf and under their own property responsibility, and associations of partners acting under the responsibility of a legal entity.

    Two models of entrepreneurship are known: classical entrepreneurship and innovative entrepreneurship.

    Classic Entrepreneurship- this is a traditional, conservative entrepreneurship aimed at maximizing the return of resources when using traditional management techniques to increase the profitability of the organization and update the range of services.

    Innovative Entrepreneurshipprimarily associated with innovation in entrepreneurial activity. The role of the entrepreneur is to create innovations, not known before, through the use of traditional factors of the economy, but through a new combination of them.

    The entrepreneur must:

    have autonomy and independence in decision-making on any issue business activities within the framework of the current legislation;

    have an economic and other interest in the results of their activities, i.e. expect to receive the maximum possible profit;

    take risks and take responsibility. Risk is understood as the possibility of occurrence during the implementation of plans adverse conditions leading to losses. Distinguish production, commercial, financial, investment and market risks. Methods for reducing risk and reducing losses from the occurrence of risk events are: insurance, market development forecasting, risk distribution among partners, reserving funds to cover unforeseen expenses, etc.;



    always have an innovative approach to activities(i.e., innovation in the use of existing factors of production of services, in search and attraction of new consumers of services, factors of production, new markets and non-traditional organizational forms of activity). For an entrepreneur, the driving force in the search for and implementation of innovations is the expectation of superprofits.

    For the successful organization of a profitable business in modern conditions entrepreneur must have a good vocational training, the necessary knowledge in the field of economics, politics, psychology, jurisprudence, organization of production of products and services, as well as be able to cooperate with scientists, marketing specialists, capital owners.

    The following stages are distinguished in entrepreneurial activity:

    1. Accumulation and selection of an entrepreneurial idea, which can combine the capabilities of an entrepreneur with the needs of the market

    2. Planning with the development of plans for the production of services (or goods) and marketing, as well as financial and organizational plans.



    3. Determining the needs for resources (including funds) and suppliers.

    4. Execution of the project, i.e. technical, financial, organizational preparation for the production of services and the implementation of the planned activities.

    5. Company management - control, analysis and adjustment of actions, accumulation of experience, search for new ideas.

    The success of an entrepreneur depends on the conditions in which he operates. Here are some of them.

    Entrepreneurial environment- these are the social conditions (situation) in which entrepreneurship is carried out and which influence the results of entrepreneurship.

    There are the following groups of conditions:

    Economic conditions- this is the actual supply of tourist goods (services) and effective demand for them; income of actual and potential buyers of goods (services); availability, size and availability of borrowed funds for entrepreneurs; availability of alternative services and their prices; development of infrastructure of the tourist market; conditions of competition.

    social conditions - this is the idea of ​​society about the ways of developing entrepreneurship and attitude towards it (rejection, tolerance, approval); attitude of the state (management apparatus) to entrepreneurship; national traditions and customs; the educational level of specialists with whom the entrepreneur enters into business relations.

    Legal conditions- Laws and by-laws regulating entrepreneurial activity and creating the most favorable conditions for the development of entrepreneurship. The most important are the laws on legal guarantees of entrepreneurial activity, including the right to property and compliance with contractual obligations.

    Necessity state regulation entrepreneurial activity, according to F. Kotler, is caused by the following reasons:

    The need to protect firms from each other, because when competition affects the interests of entrepreneurs, they try to neutralize it;

    The need to protect the consumer from unfair business practices (lie in advertising, etc.);

    The need to protect the highest interests of society from the unbridledness of entrepreneurs.

    In Russia, the system of laws for entrepreneurship is only being formed, while the leading countries of the world have legislation for this area, created over many decades.

    Types of entrepreneurial activity in tourism

    In the generally accepted classification of entrepreneurial activity, there are the following types entrepreneurship:

    1) productive (industrial) - the direct creation of services and other products;

    2) commercial - intermediary activities to promote the created products from the manufacturer to the consumer;

    3) financial - a special type of activity for the formation and use of funds for the purpose of reproduction of services and products;

    4) advisory - activities related to the provision of advice (consultations) and assistance on issues general management, assessing the capabilities of manufacturers, financial management, marketing, etc.

    The first three types of activity are distinguished in connection with the stages of reproduction and are classified as the main types, since the result of the activity is the production of services or goods ready for final or production (intermediate) consumption.

    The last (fourth) type of activity is classified as ancillary types of entrepreneurial activity, since the result of this activity is techniques, methods, technologies and projects (including in the field of innovation), the use of which improves the quality of services, their competitiveness or reduces the costs of their production and implementation.

    In connection with the peculiarities of tourist services, the entrepreneurial activity of tourist organizations can only be conditionally attributed to a certain type.

    Yes, activities tour operators in most cases, creates the organizational preparation of the tourist product and its partial production and promotion to the consumer. Therefore, the activities of tour operators can be conditionally attributed to productive entrepreneurship.

    travel agents act as intermediaries - sellers of tours. In addition, they perform certain types services, such as insurance, consular services, etc. This is a mixed type of activity.

    Counterparties- providers of tourist services (hotels, restaurants, carriers, tour agencies, etc.) who provide services to consumers of a tourist product, i.e. actively participate in the production of services and, on this basis, can be classified as productive entrepreneurs.

    Tourist organizations can combine organizational preparation, sale (including retail) and performance of services. In this case, the firm performs several types of entrepreneurial activities simultaneously.

    Consulting business activities are widely used in the tourism sector. The more complex the composition and the higher the quality of tourist services, the greater the number of specialist consultants involved in the process of creating and implementing tourist services. Thus, a club holiday (timeshare) uses the following participants: promoters (project developers), sales specialists, resort managers, club holiday exchange specialists, etc.

    Types of entrepreneurship in tourism

    Definition 1

    Entrepreneurial activity- this is an independent activity carried out at one's own risk, aimed at the systematic extraction of profit, and carried out by persons registered in the prescribed manner.

    Entrepreneurial activity is usually classified into the following types:

    1. productive - the development of tourism services and related tourism products;
    2. commercial - intermediary activity, main task which is the promotion and sale of the tourist product to the consumer;
    3. financial - a set of works to attract and convert funds for the purpose of reproduction of tourism services;
    4. advisory - providing recommendations regarding management issues, analysis of the enterprise's capabilities, financial management, the work of the marketing service, and so on.

    Business entities in tourism

    Entrepreneurial activity in the development, promotion and implementation of travel services is carried out by business entities:

    1. Tour operators carry out the process of developing a tourist product, prepare it for operation, promote it to the consumer market, and therefore carry out productive business activities.
    2. travel agents are intermediary enterprises that sell tourism products. They also carry out the provision of related services - insurance, consular services, etc., therefore, they perform a mixed type of activity.
    3. Counterparties- are organizations that directly provide tourist services clients. These include hotels, tour agencies, restaurants, and more. These organizations directly carry out the production of tourism services, therefore, in this context, they perform productive activities.

    Remark 2

    It should be noted that tourism enterprises often combine the organizational preparation of a tourism product, the implementation and provision of tourism services, which indicates the combination of almost all types of business activities.

    The consulting type of entrepreneurial activity has become widespread in the tourism industry. The more complex the complex and the higher the indicators of the quality level of tourist services, the more consultants are involved in the process of developing and selling a tourist product.

    The structure of entrepreneurial activity in tourism

      entrepreneurial idea is a new formula of economic activity calculated by the company that combines the needs of customers in travel services with the manufacturer's ability to create these services and profit from the novelty.

    1. Decision making process at every enterprise tourism industry its own, but the steps for implementing this activity and the sequence of their implementation are the same:

      • implementation of an initial expert assessment in order to obtain information on the possibility of selling a tourist product;
      • marketing research market definition practical implementation product;
      • conducting economic calculations to identify: the ratio of supply and demand for similar tourism products; market price; production costs; indicators of profitability and effectiveness of service development, etc.;
      • repeated expert assessment is carried out by specialists, taking into account all the above calculations and information;
      • the process of accepting or rejecting an idea.
    2. Implementation of the accepted idea also carried out in stages:

      • business planning, the principle of which consists of a structural presentation together with the economic calculations of the project. Mandatory items in a business plan are organizational form enterprises and sources of formation of start-up capital;
      • attracting borrowed funds and partners;
      • state registration organization, if it is just opening;
      • organizational and technical preparation of the enterprise for the development of tourism products;
      • management of a working travel agency and contractual relations with partners.

    Remark 3

    It should be noted that the implementation of entrepreneurial thought is considered to be effective only if the result achieved is more or completely consistent with the initial entrepreneurial idea.

    In the generally accepted classification of entrepreneurial activity, the following types of entrepreneurship are distinguished:

    • 1) productive (industrial) - direct creation of services and other products;
    • 2) commercial - intermediary activities to promote the created products from the manufacturer to the consumer;
    • 3) financial - a special type of activity for the formation and use of funds for the purpose of reproduction of services and products;
    • 4) advisory - activities related to the provision of advice (consultations) and assistance on issues of general management, assessment of the capabilities of manufacturers, financial management, marketing, etc.

    In connection with the peculiarities of tourist services, the entrepreneurial activity of tourist organizations can only be conditionally attributed to a certain type.

    Thus, the activity of tour operators in most cases creates the organizational preparation of the tourist product and its partial production and promotion to the consumer. Therefore, the activities of tour operators can be conditionally attributed to productive entrepreneurship.

    Travel agents act as intermediaries - sellers of tours. In addition, they perform certain types of services, such as insurance, consular services, etc. This is a mixed type of activity.

    Counterparties are providers of tourist services (hotels, restaurants, carriers, tour agencies, etc.) that provide services to consumers of a tourist product, i.e. actively participate in the production of services and, on this basis, can be classified as productive entrepreneurs.

    Tourist organizations can combine organizational preparation, sale (including retail) and performance of services. In this case, the firm performs several types of entrepreneurial activities simultaneously.

    Consulting business activities are widely used in the tourism sector. The more complex the composition and the higher the quality of tourist services, the greater the number of specialist consultants involved in the process of creating and implementing tourist services. Thus, a club holiday (timeshare) uses the following participants: promoters (project developers), sales specialists, resort managers, club holiday exchange specialists, etc.

    Entrepreneurial idea - it is revealed by the entrepreneur new form economic activity, which combines the potential or real needs of the market for certain services (or goods) with the entrepreneur's ability to produce these services (goods) and receive additional income from innovation (innovation).

    The activity of the entrepreneur involves the creation of a bank of ideas that could form the main or additional profile of the production of services or intermediation. The accumulation of ideas can be both current and prospective. For each idea, the entrepreneur makes a decision - to proceed or not to proceed with its practical implementation. service tourism entrepreneurial vacation

    The decision-making process of each entrepreneur is carried out according to his own individual technology, which ensures the choice of one option from the available alternatives, but the general stages and sequence of their implementation are as follows:

    • 1) the first expert assessment of the idea by the entrepreneur himself of the reality of practical implementation;
    • 2) collecting information about the situation on the market to evaluate the idea from a practical standpoint;
    • 3) carrying out entrepreneurial calculations in order to identify: objects of supply and demand in the tourist market for services (goods) intended for production; the possible selling price of similar services; production costs; the value of profit and efficiency of production of services, etc.;
    • 4) the second expert assessment is carried out by involved specialists and aims to establish the compatibility of the idea with the possibilities of the entrepreneur;
    • 5) the decision by the entrepreneur to continue working on the idea or to discard it and move on to understanding another entrepreneurial idea.

    The implementation of the accepted idea also has several stages:

    • 1) business planning, the essence of which is a detailed presentation with accurate calculations for the implementation of the project. The business plan also indicates the organizational form of entrepreneurship and the sources of the formation of funds necessary for the initial stage of the implementation of the idea;
    • 2) attraction of borrowed funds and partners (participants);
    • 3) state registration of one's own firm (enterprise), if it is created for the first time;
    • 4) organizational and technical preparation of the company for the production of goods (services);
    • 5) management of a functioning firm and partnerships.

    The implementation of an entrepreneurial idea is considered successful if the result planned at the beginning of the implementation of the entrepreneurial idea is achieved (or almost achieved). A civilized understanding of entrepreneurial success is associated primarily with the idea of ​​self-affirmation or with the desire to change the course of events. Commercial success (additional income, profit) accompanies entrepreneurial success, but does not act as an end in itself in entrepreneurial activity. This notion of entrepreneurial success is based on the entrepreneurial culture as a system of shared and real beliefs and values ​​that provides high prestige and increases the efficiency of production of goods (services) and income.

    As the socio-economic life of society stabilizes, interest in the culture of entrepreneurship as a system of norms for the moral behavior of business people, their obligations towards each other and society as a whole will increase.

    In the generally accepted classification of entrepreneurial activity, the following types of entrepreneurship are distinguished:

    1) productive (industrial) - the direct creation of services and other products;
    2) commercial - intermediary activities to promote the created products from the manufacturer to the consumer;
    3) financial - a special type of activity for the formation and use of funds for the purpose of reproduction of services and products;
    4) advisory - activities related to the provision of advice (consultations) and assistance on issues of general management, assessment of the capabilities of manufacturers, financial management, marketing, etc.

    In connection with the peculiarities of tourist services, the entrepreneurial activity of tourist organizations can only be conditionally attributed to a certain type.

    Yes, activities tour operators in most cases, creates the organizational preparation of the tourist product and its partial production and promotion to the consumer. Therefore, the activities of tour operators can be conditionally attributed to productive entrepreneurship.

    travel agents act as intermediaries - sellers of tours. In addition, they perform certain types of services, such as insurance, consular services, etc. This is a mixed type of activity.

    Counterparties - tourism service providers (hotels, restaurants, carriers, tour agencies, etc.) that provide services to consumers of a tourist product, i.e. actively participate in the production of services and, on this basis, can be classified as productive entrepreneurs.

    Tourist organizations can combine organizational preparation, sale (including retail) and performance of services. In this case, the firm performs several types of entrepreneurial activities simultaneously.

    Consulting business activities are widely used in the tourism sector. The more complex the composition and the higher the quality of tourist services, the greater the number of specialist consultants involved in the process of creating and implementing tourist services. Thus, a club holiday (timeshare) uses the following participants: promoters (project developers), sales specialists, resort managers, club holiday exchange specialists, etc.

    entrepreneurial idea - this is a new form of economic activity identified by the entrepreneur, which combines the potential or real needs of the market for certain services (or goods) with the entrepreneur's ability to produce these services (goods) and receive additional income from innovation (innovation).

    The activity of the entrepreneur involves the creation of a bank of ideas that could form the main or additional profile of the production of services or intermediation. The accumulation of ideas can be both current and prospective. For each idea, the entrepreneur makes a decision - to proceed or not to proceed with its practical implementation.

    Decision making process each entrepreneur follows his own individual technology, which ensures the choice of one option from the available alternatives, but the general stages and sequence of their implementation are as follows:

    1) the first expert evaluation of the idea by the entrepreneur himself of the reality of practical implementation;
    2) collecting information about the situation on the market to evaluate the idea from a practical standpoint;
    3) carrying out entrepreneurial calculations in order to identify: objects of supply and demand in the tourist market for services (goods) intended for production; the possible selling price of similar services; production costs; the value of profit and efficiency of production of services, etc.;
    4) the second expert assessment is carried out by involved specialists and aims to establish the compatibility of the idea with the possibilities of the entrepreneur;
    5) the decision by the entrepreneur to continue working on the idea or to discard it and move on to understanding another entrepreneurial idea.

    Implementation of the accepted idea also has several stages:

    1) business planning, the essence of which is a detailed presentation with accurate calculations for the implementation of the project. The business plan also indicates the organizational form of entrepreneurship and the sources of the formation of funds necessary for the initial stage of the implementation of the idea;
    2) attraction of borrowed funds and partners (participants);
    3) state registration of one's own firm (enterprise), if it is created for the first time;
    4) organizational and technical preparation of the company for the production of goods (services);
    5) management of a functioning firm and partnerships.

    The implementation of an entrepreneurial idea is considered successful if the result planned at the beginning of the implementation of the entrepreneurial idea is achieved (or almost achieved). A civilized understanding of entrepreneurial success is associated primarily with the idea of ​​self-affirmation or with the desire to change the course of events. Commercial success (additional income, profit) accompanies entrepreneurial success, but does not act as an end in itself in entrepreneurial activity. This notion of entrepreneurial success is based on the entrepreneurial culture as a system of shared and real beliefs and values ​​that provides high prestige and increases the efficiency of production of goods (services) and income.

    As the socio-economic life of society stabilizes, interest in the culture of entrepreneurship as a system of norms for the moral behavior of business people, their obligations towards each other and society as a whole will increase.