• We understand the importance of service, its necessity and inevitability over time. This is a springboard for the activities of a company specializing in the supply of sophisticated scientific high-tech equipment.
• We will never leave our customers face to face with questions and do not send them to the manufacturer for answers.
• We do not make our customers wait for a long time, we will quickly and mobilely provide the necessary support.

Our experience shows that most of the issues are resolved remotely if a competent specialist takes over the matter.

It is these employees who work at the CTS "NAUKA" company.

When necessary, we always we leave to customers, quickly and efficiently solving any problem situations related to the operation of the equipment.

Our company has enough specialists so that customers do not have to wait a month for service support. We fast We respond to incoming requests and clearly solve the tasks assigned to us.

Our engineers produce qualified launch equipment, teach work on the new equipment by the customer's personnel.

Technical Support Center "NAUKA" also provides post-warranty services under contracts with enterprises.

Service maintenance in the CTS "NAUKA"

CTS "NAUKA" provides its customers with various services to keep their laboratories running smoothly:

• Information support on technical, methodological issues relevant to the customer's laboratories ( free consultations and opportunity call specialist).
• Organization familiarization and training program for laboratory staff customer, which includes trips to the laboratories of other organizations, seminars, consultations and trainings for equipment manufacturers, etc.
• Consulting and technical support on the operation and maintenance of equipment, software, setting methods, carrying out routine and preventive maintenance (RPO).
• Assistance in the organization of supply laboratories of the customer with everything necessary for work, including consumables, equipment and chemicals. reagents.

All work is carried out by certified, experienced specialists who have been trained in manufacturing companies.

TYPES OF EQUIPMENT

Liquid Chromatography (HPLC/HPLC-MS)

1. Agilent Technologies

• HPLC Series 1200, Infinity 1220, 1260, 1290
• Mass Spectrometer Series 6100, 6200, 6400, 6500

2. Thermo Fisher Scientific

• HPLC Accela, and Dionex ICS-1100, ICS-1600, ICS-2100, ICS-5000, ICS-900, UltiMate 3000 Series HPLC
• Mass spectrometers LCQ Fleet, TSQ Quantum XLS

3. Waters

• HPLC Acquity, Alliance, Breeze
• Mass spectrometers Acquity SQD, Q-Tof, Xevo

4. Shimadzu

• HPLC LC-20 Prominence, LC-2010A, LC-2010C, LC-30 Nexera
• Mass spectrometers LCMS-2020, LCMS-8040, LCMS-IT-Tof

5. Perkin Elmer

• HPLC Flexar

Detectors:

• UV - Ultraviolet,
• DAD - Diode Array Detector,
• FLD - Fluorometric Detector,
• LC - Electrochemical detector,
• REF - Refractometric detector,
• MS - Mass Selective Detector

Gas Chromatography (GC/GC-MS)

1. Agilent Technologies

• 6850 Series II GC, 7820 GC, 7890B GC, 490 Micro GC
• Mass Spectrometers 5977, GC-MS/MS 7000, GC-MS 7200 Q-Tof

2. Thermo Fisher Scientific

• GC Focus, GC Trace
• Mass spectrometers DFS, Exactive Plus, ISQ, ITQ, DSQ

3. Chromatek

• GC Crystal 2000M, 5000.1, 5000.2

4. Shimadzu

• GC GC-2010, GC-2010 Plus, GC-2014
• Mass spectrometers QP2010S, GCMS-QP2010, GCMS-TQ8030

5. Perkin Elmer

• Clarus 480, 580, 680, portable Voyager
• Mass spectrometer Clarus SQ 8

Detectors:

• FID - flame ionization detector,
• TCD - thermal conductivity detector,
• ECD - electronic capture detector,
• FPD - flame photometric detector,
• TID - thermionic detector,
• MS - Mass Selective Detector

Elemental analysis (AA, ICP and ICP-MS)

1. Agilent Technologies

• Agilent Series 710, 720, and 730 Inductively Coupled Plasma Optical Emission Spectrometers (ICP-OES),
• Optical emission spectrometer with inductively coupled plasma (ICP-OES) Agilent 5100, 5110.
• Atomic absorption spectrometers (AAS) Agilent 50, 55, 140, 240FS, 240Z, 280FS and 280Z.
• Agilent ICP-MS 7500, 7700, 7800, 7900, and 8800 Inductively Coupled Plasma Quadrupole Mass Spectrometer (ICP-MS) Optical Emission Spectrometers

2. Thermo Fisher Scientific

• Optical emission spectrometers with inductively coupled plasma (ICP) iCAP 6300, 6500 and 6500 SSEA Thermo
• Atomic absorption spectrometers (AAS) iCE 3300, 3400, 3500 Thermo

3 Analytik Jena

• Optical emission spectrometers with inductively coupled plasma (AAS) PlasmaQuant PQ 9000
• Atomic absorption spectrometers of the ContrAA 800 and ZEEnit 650 series
• Optical emission spectrometers with inductively coupled plasma and quadrupole mass spectrometric detector (ICP-MS) PlasmaQuant MS and MS Elite

4. Shimadzu

• Optical emission spectrometers with inductively coupled plasma (ICP) ICPE 9000 Shimadzu
• Shimadzu AA-6200 and AA-7000 Shimadzu Series Atomic Absorption Spectrometers (AAS)

5. Perkin Elmer

• Optical emission spectrometers with inductively coupled plasma (ICP) Optima 7300V, 8000DV and 8300DV Perkin Elmer
• AAnalyst 200 and 400 Series Atomic Absorption Spectrometers (AAS) Perkin Elmer

Genetic analysis (Sanger principle)

1 Applied Biosystems, Thermo Fisher Scientific

• Genetic analyzers 310, 3130, 3130xl, 3500, 3500xl, 3730, 3730xl
• RealtimePCR - real-time fluorescence detection system based on PCR 7000, 7300, 7500, StepOne
• Amplifiers 2720, 9700, ProFlex, SimpliAmp, Verity
• DNA Extraction Station AutomateExpress
• FTA card piercing station BSD600

2. Synthol

• Genetic analyzer Nanofor 05

DH Service Center"THE SCIENCE" focused on working with genetic laboratories of the Ministry of Internal Affairs, Federal Service security, Investigative Committee, Department of Defense, Bureau of Forensic Science, and Russian Academy Sciences, Veterinary Laboratories of Rosselkhoznadzor and other organizations.

Types of maintenance work for genetic laboratories:

• Installation, commissioning, education users to the principles of operation and rules for the operation of equipment
  At this stage, the basic methods of work and skills of using ( good practices use) in order to increase the efficiency and duration of uninterrupted operation of the entire equipment system.
• Preventive Maintenance
  This type of service allows you to evaluate Current state equipment systems, if necessary, make adjustments and amendments to the established practice of its use, prevent failures and extend its further uninterrupted life with the replacement of consumables and materials, and give recommendations for further maintenance.
• Diagnostics and repair
  In most cases, this type of service is emergency.
  At this stage, we provide the fastest possible response to the needs of users. We consider it a top priority to reduce equipment downtime in order to win the trust of users and reduce the risks from prolonged equipment downtime.
• Methodological support to configure software for different sets (AppliedBiosystems, Promega, Gordiz, etc.)
  Being within the "ecosystem" of genetic, molecular biological laboratories, having extensive contacts with users and partners, we raise our expert level.

The result of the work shows that for the same money our company performs more work, than any other company in this market. In particular, some of our users were able to meet the allocated budget and repair their equipment this year.

Modern laboratory equipment is characterized by a very high technical complexity. It uses the most accurate precision mechanics, sophisticated electronics, and advanced technical solutions. Therefore, the maintenance of laboratory equipment does not allow unskilled intervention and should be carried out only by masters of specialized service centers.

Our company specializes in the supply and maintenance of laboratory equipment. We carry out the full range of work, from installation and configuration to repair, our specialists perform maintenance of a wide variety of laboratory equipment, including:

• microscopes;
• spectrophotometers;
• spectrometers;
• chromatographs;
• analytical balances;
• water treatment systems, etc.

Maintenance and repair of laboratory equipment

We supply, install and service the entire range of laboratory equipment. In particular, you can order the maintenance of the microscope from us. We work with various types of microscopes - light, digital, stereo microscopes, microscope cameras, the whole range of microscopic equipment for forensics and forensics, etc.

Maintenance microscopes is performed by certified specialists, we guarantee the highest quality of our work. You will receive a fully functional and adjusted microscope, service can be performed in our service center or directly in your laboratory.

You can also order maintenance of the spectrometer of any model from us. We have all the necessary permits to work with analytical laboratory equipment, you are guaranteed to be satisfied with the quality of our services. The list of services we offer includes maintenance of spectrophotometers of the most various types and manufacturers.

One of the most requested services is the maintenance of chromatographs. We work with various brands of gas and liquid chromatographs, all work performed is guaranteed. You can also contact us for maintenance and repair of analytical laboratory balances, water purification systems, etc.

Benefits of our offer

Repair of spectrometers allows timely troubleshooting and restoration of instrument functionality. To extend the life of devices, it must be carried out under special conditions using special equipment. If you need to repair spectrometers, on the page https://www.avrora-serv.ru/remont/remont-spectrometrov/ you can get acquainted with the procedure for providing services by AURORA SERVICE. All work is carried out by experienced engineers who have undergone special training on the basis of instrument manufacturers.

The specifics of the repair

To use the services of AURORA SERVICE, you must send the damaged spectrometer to the company's service center. To do this, drain all chemical solutions and other liquids, and then place the device in a safe and durable package, enclosing a cover letter and a list of contents.

When you receive a spectrometer, the following happens:

• Engineer service center the container is inspected, it is opened and the condition of the device is checked upon acceptance.
• Within 3-5 days, they perform diagnostics and determine the troubleshooting algorithm.

Dates repair work depend on the complexity of the damage and the availability of the necessary components and spare parts. Usually they are from 10 to 90 days.

In some situations, when the features of the technology do not allow dismantling the device, diagnostics and repairs can be carried out at the place of its installation. This option is more expensive and does not always allow you to get an impeccable result due to limited resources.

Beneficial for customers

The service center "AURORA SERVICE" repairs spectrometers from different manufacturers and provides guarantees for all types of services rendered within 6 months. High quality achieved through the following factors:

• a special workshop equipped with modern tools and devices;
• great choice Supplies and original new spare parts, which makes it possible to select parts for different models;
• diagnostics and repairs by competent engineers authorized for service work.

The presence of grounding, effective ventilation of the drainage of waste liquids make it possible to create optimal conditions for the repair of spectrometers of different brands in case of any malfunctions.

What is the device

The spectrometer is optical instrument, which is used in spectroscopic studies for spectrum accumulation. The instrument then quantifies this spectrum and analyzes it using a variety of analytical methods. The spectrum, which is subjected to careful analysis, is formed by registering fluorescence after exposure to any emitter. Radiation can be X-ray, laser, spark and so on.

How is the spectrum registered?

In order to register the spectrum, semiconductor-type detectors, scintillation counters, or detectors that have a CCD array or are made on the basis of a CCD line can be used.

Spectrometers differ in the spectral range, in the sensitivity of the spectrum, and also in the optical design. The spectra are different, therefore, when interpreting them, the obtained spectrum is compared with the spectrum of a substance of known composition.

Spectroscopes of the early type are the simplest prisms that have graduations. It refers to the length of light waves. The simplest devices in our time have been replaced by a diffraction grating.

What are the types

Modern spectrometers are divided into several main types. They are the following:

• X-ray fluorescent;
• spark optical emission;
• laser;
• infrared;
• inductively coupled plasma device;
• atomic absorption;
• spectrogoniometer.

It should also be noted that spectrometers can be imaging. With their help, you can get the spectrum for all points of a two-dimensional image. Of course, the list presented is far from complete. However, these devices are the most commonly used. Actually, we'll talk about the application further.

Application of the device

Spectrometers are most often used in astronomy. They also found their place in some areas of chemistry. However, the most important areas of application of spectrometers are science, ecology, geology and mineralogy, metallurgy and the chemical industry, the paint and varnish industry and jewelry, the oil and food industries. Also, the device is actively used to perform quality control in any production.

In addition to the areas listed above, spectrometers are used in agriculture, in archeology and even in the field of art. In the latter case, they are used to check, study and examine paintings, sculptures and other works of art.

How different spectrometers work

Now let's talk in more detail about how they work. different types spectrometers in more detail. This will allow you to understand how they differ from each other. The most common spectrometer models today are quantum ones. They are used for streaming scanning of materials. However, we will talk about some other models.

light models

Such devices work as follows. First of all, it registers and accumulates light spectra. After that, the received information is digital processing and is analyzed using a special program. The primary light flux is processed on the optical fiber as it passes through a narrow aperture.

In the next step, the scattered light is redirected to the diffraction grating. Its purpose is to scatter the stream of light at different angles. The final stage is when all the photons that the device has detected are converted into an electrical signal. And it can already be processed using a computer. The device is connected to the latter via a USB port.

There are, of course, simpler models. They create graphs with the distribution of spectra by wavelength. More complex devices also perform calibration and many other processes.

Paint spectrometers

Such devices are used in order to determine the shades of textured and structured surfaces with maximum accuracy. They work according to the following principle. The optical system is responsible for receiving data. The data is then analyzed and processed in aperture tips.

Most spectrometers of this type are equipped with pulsed xenon lamps. They fix the length of the spectral wave. At the output, the device draws up a special graph with colorimetric values.

What is spectrometry for?

Spectrometry is needed to obtain an analysis that allows you to get an idea of ​​\u200b\u200bdifferent substances and some individual parameters. The target object in this case can be radiation, liquid, solids, and even molecules. Every separate view spectrometry instrument can work with certain elements or media. Moreover, their work is carried out in very limited frequency ranges.

Of course, there are also models that are universal. Their parameters in terms of operation are significantly expanded. But the problem is that to work with this type of equipment, far from simple mechanical manipulations are required.

Video. Atomic absorption spectrometer with Zeeman background correction